Selling Lead
📋 Role Overview & Responsibilities
JOB DESCRIPTION
Selling and servicing our customer comes first; any task is interruptibleBuild a connection with our customers through suggestive sellingBe comfortable with technology to provide a seamless Omni shopping experienceMeet or exceed solicitation goal for Belk Credit Rewards programTrain associates about store assortment and inventory available through Omni resources/belk.comResolve customer service issues quickly and efficientlySupports Store Management with coordination of the daily operations of the store including merchandising new product to the floorWork proactively with others to maintain visual and merchandising presentation standards to ensure a seamless customer experienceEnsure the timely floor setup, including signage, for promotional and seasonal business activityMaintain a welcoming and friendly attitude toward associates and customersRole model best practices in selling behaviors, merchandising process, and pricing procedures to ensure a seamless customer experienceMaintain a safe shopping and working environment by ensuring associates use safety equipment in accordance with OSHA regulationsOpen and close the store, including weekendsGrow outstanding teamsModel customer service behaviors as well as coach in the moment to customer service behaviorsDrive customer service during assigned shifts by celebrating wins in the moment and communicating further coaching needs to management team.Train new associates using Onboarding Guides and best practices to ensure new associate understands their roles and responsibilitiesLead floor presentation adjustments in anticipation of new productTeach associates to present merchandise consistent with merchandising standardsLead floor replenishment and use discretion to tailor standards to store needsOther duties as assigned:Open and close the store, including weekends. Follow all Cash Office and Asset Protection procedures for opening and closing the storeRemain current on all company policies and ensures that all policies, standards, and procedures are maintained and followed in a consistent manager
Position Contribution Level :Entry LevelMinimum Education & Experience:Experience in retail preferredPreferred Education & Experience:High School Diploma or GED equivalentExperience in retail preferred
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This position is located in Raleigh, NC with potential relocation and sponsorship assistance depending on candidate qualifications.
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