Community Manager

We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow.

Bell Partners, https://bellpartnersinc.com/overview/ a national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates.

The Community Manager is responsible for leading and directing all community operations. The position is responsible for hiring, training, and continuously motivating community staff members to provide exceptional service to residents and maintain a high level of resident satisfaction. The Community Manager is also responsible for partnership with the Regional Manager regarding timely reporting of all financial and leasing metrics, including forecasting and management of budget.

Essential Functions And Position Responsibilities

Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction by to Bell standards and policies, while working within budgetary guidelinesRecruit, hire, onboard, manage and provide performance feedback to employees to ensure community performance and adequate staffing.Motivate associates through recognition programs, training, and team building. Ensure BAL strategic drivers are communicated to staff and achievedEnsure property performance is maximized—this includes walking the grounds to ensure product is show ready; walk all made-ready apartments to inspect and ensure readiness for new resident.Tour visitors and guests (this includes prospects, owners, investors, guests from corporate) to show amenities, apartments, models, community, etc. (this may involve walking on hills and up and down 3 flights of stairs)Conduct regular performance appraisals and address any associate concerns or employee relations issuesConduct daily meetings with leasing and maintenance staffEvaluate unit prices in accordance with the market and budgeted goalsObtain bids for all contract services and oversee routine capital projects; coordinate with Corporate Departments, as necessaryEnsure that the onsite staff provides the highest level of service to residents; respond appropriately to survey resultsEnsure compliance with local, state, and federal regulationsRegular attendance and punctualityAdditional duties as assigned.

Core Competencies

Able to analyze and explain financial reportsStrong working knowledge of property management software and other necessary programsSuperior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexibleExceptional written and verbal communicationHighly service-oriented; prioritizes customer experience and team member supportStrong time management and ability to prioritize multiple responsibilitiesMaintains professional demeanor and appearance at all timesMust demonstrate support of Bell Core ValuesMust demonstrate support of BAL strategic driversResourceful and well-organized.

Education and Background

BA/BS in business, sales, or related field preferred but not required; relevant experience will be considered.3+ years’ experience in a property management role preferredDemonstrated history of successful supervisory experience required

Schedule

Full-timeM-F 8-5Some weekends and evenings as needed

Benefits

Comprehensive Insurance plan optionsPaid Vacation, Holidays, and Sick Leave401(k) matchingInsurance premium discount with Employee Wellness ProgramEmployee Assistance ProgramPerformance bonuses

Bell Partners is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote Diversity, Equity, and Inclusion (DEI) throughout all aspects and levels of our organization including talent recruiting and retention, training, workplace culture, and community engagement.

Bell Partners, Inc. (“BPI” or the “Company”) is an equal employment opportunity employer. BPI’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.