Automation Service Engineer Associate, Oncology

Do you want to join one of the fastest-growing molecular diagnostics companies to help transform prenatal and oncology diagnostics that can affect millions of patient lives?

BillionToOne, ranked at the top 5% of Y Combinator companies with $300M+ in funding from prominent VC firms, has developed a DNA molecular counter that increases cfDNA diagnostic resolution by over 1,000x. BillionToOne's first product, UNITY™, is the first and only non-invasive prenatal test that can directly screen an unborn baby and assess its risk for common and severe recessive gene disorders and chromosomal abnormalities, as well as fetal sex and fetal antigens, from a single tube of blood from the pregnant mother without paternal testing.

In 2023, BillionToOne launched two liquid biopsy products that will markedly improve oncology treatment and care. With Northstar Select™, clinicians will be able to select cancer therapies that will be most effective to each patient based on their individual genetic makeup. Northstar Response™ will enable clinicians to monitor a patient’s early response to these cancer therapies, by measuring minute changes in their ctDNA, which can reduce ineffective treatments and unwanted toxicity, lower costs, and substantially improve clinical outcomes.

We are looking for an Automation Service Engineer Associate, Oncology to join our growing Service Engineering team in support of clinical patient testing in our high throughput CLIA lab. The Automation Service Engineer Associate will be responsible for primary service response to laboratory operations at BillionToOne. The selected candidate will be responsible for working in a team responsible for troubleshooting, maintenance, and repair of laboratory equipment. This position requires an individual skilled in providing technical service, troubleshooting, maintaining, and repairing laboratory equipment. The role is a full-time onsite position in our Menlo Park office.

Shift Hours: Tuesday - Saturday, 7 AM - 3:30 PM

Responsibilities:Work in a team responsible for service, support, and troubleshooting of automated processes and instrumentation.Responsible for performing or coordinating maintenance of laboratory equipment.Perform Installation, Operational, and Process Qualification on equipment and as needed.Troubleshoot and triage equipment issues and involve vendors as required.Draft documentation related to equipment operation and maintenance as needed.Suggest process improvements and design a plan to execute them.Maintain organized equipment parts inventory and comprehensive equipment records.Execute special projects as assigned.

Requirements:BS degree in a scientific discipline.1+ years of experience operating and troubleshooting Liquid Handlers and other laboratory equipment.Experience working in a CLIA regulated environment.Ability to identify, analyze and solve problems with minimal direction.Strong willingness to learn in a complex laboratory environment.Strong attention to detail and accuracy.Excellent documentation skills with working knowledge of Good Document Practice.

Nice-to-Haves:Experience troubleshooting liquid handlers is desirable.Experience developing training programs and performing knowledge transfer.Strong communication skills (verbal and written).Ability to effectively work in a team environment and build strong working relationships.High degree of initiative and self-motivation.

Benefits And Perks:Working with a team of ‘rockstars’ who bring out the best in everyoneOpen, transparent culture that includes weekly Town Hall meetingsThe ability to indirectly or directly change the lives of hundreds of thousand patientsMultiple medical benefit options; employee premiums paid 100% of select plans, dependents covered at 80%Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)Retirement savings program including a 4% Company matchFree daily on-site lunches provided from top eateriesLatest and greatest hardware (laptop, lab equipment, facilities)A variety of perks on campus (state of the art gym, restaurant)Free on-site EV charging (compatible with all EVs, including Tesla)

At BillionToOne, we are proud to offer a combination of (1) competitive base pay, (2) the opportunity for professional growth, and (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave etc.).

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.