Tenant Experience & Engagement Manager

Join BioMed Realty's exciting journey! We're searching for an experienced Tenant Experience & Engagement Manager to create inclusive engagement opportunities at our San Francisco Bay Area's Life Science campuses. Your role is to help make our campuses and communities more vibrant and engaging workplaces for our tenants. If you're ready to make a difference, we'd love to hear from you!

This position offers a hybrid work model, which includes 4 days in office and 1 day remotely. Hybrid work may be modified based on the needs of the company.

Key Duties and Responsibilities

Develop, schedule, promote and execute site activations and events from concept to completion in collaboration with Property Management teams and 3rd party service providers.Attend events to ensure proper execution and setup, as well maintain a presence as the BioMed Realty representative.Collaborate with 3rd party event consultants to create new site activation ideas and work with property management teams to roll out.Facilitate obtaining compliant COI’s associated with on-site events and activations.Curate content for monthly digital newsletters, and collaborate with Marketing and signage vendors to create site activation digital/physical promotional material for multiple mediums including: emails, digital communication screens, App content, posters and banners.Manage marketing material curation and distribution, and coordinate with Property Management teams to ensure physical marketing material set up is in line with promotional material standards.Post event photos within 3 days of event.Conduct and track post-event evaluations to assess the success of activations and identify areas for improvement.Monitor and analyze metrics related to site activations, such as attendance, engagement, and feedback, to measure the effectiveness of initiatives.Utilize and manage contact lists to issue newsletters and promote site activations to the community and BioMed’s Bay Area tenant base.Manage and update company calendars and campus websites/calendars to reflect most up to date site activations.Maintain company Environmental, Social, Governance (ESG) tracking spreadsheets to reflect all Bay Area activations.Effectively collaborate and communicate with BioMed’s corporate Marketing team to ensure campus activation and marketing strategies align with the corporate Discover Here Series branding standards.Work with corporate marketing team to ensure the Discover Here Series website is up to date with campus activations.Negotiate contracts with area vendors for best price, product and service.Create calendar of events for all Bay Area properties.Closely collaborate with Property Management teams to create and track annual activation budgets and provide each management team accurate costs for activations.Establish practices to increase tenant participation.Develop and maintain relationships with local community organizations to enhance community engagement initiatives.Stay informed about industry trends and competitor activities to propose innovative and competitive site activation strategies.Provide regular reports through routine meetings to property management team on the success and impact of site activations.

Job Specifications

4-6 years of professional experience in event planning and event program managementExperience working in a demanding, fast paced, and innovative environmentExcellent writing and communication skillsExpertise with Microsoft Office, MailChimp, Facebook, Twitter, Instagram, and Google AnalyticsGraphic design, digital marketing and photography skills are a plusPossesses foresight to organize event logistics up to 2,000 attendeesEye for clean, concise marketing collateralConcierge experience a plusCreative and strategic thinkingStrong event management skillsAttention to detailAbility to appropriately manage priorities while supporting multiple assets and team membersAbility to travel frequently in the Bay Area to support all local assetsAccountable to expectations and deadlinesOrganized, self-motivated and able to multitaskProfessional demeanor with the ability to engage and collaborate with a broad range of stakeholders (internal departments, tenants, non-profit organizations, etc.)Excellent interpersonal skillsTakes initiative and anticipates needs of othersCommitment to company values

Salary Range: $80,300 - $101,200 per year + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining pay, we’ll consider location, experience, and other job-related factors.

Benefits

At BioMed Realty, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. BioMed Realty continually seeks to provide a workplace where everyone can be their authentic self. Through BioMed Realty’s competitive benefits offerings and various training and development opportunities, we have you covered with our Benefits Program which includes:

Employer-Paid Medical, Dental, and Vision InsurancePaid Time Off and Paid Family Leave Benefits401(k) Retirement Savings PlanTuition ReimbursementFlexible Spending AccountsCommuter BenefitsLifestyle Spending AccountPet InsuranceID Theft InsuranceLegal InsuranceEmployee Assistance Program100% Employer-Paid Life & AD&D Insurance, Short- and Long-Term Disability Insurance

Amenities

Company sponsored Exercise Classes Through Zoom or onsiteFree onsite parkingNearby fitness center accessComplimentary Snacks, Fresh Fruit, Water and Soda ProvidedDry Cleaning Services Onsite

About The Company

BioMed Realty, a Blackstone portfolio company, is a leading provider of real estate solutions to the life science and technology industries. BioMed Realty owns and operates high quality life science real estate comprising—as of September 30, 2023—16.6 million square feet concentrated in leading innovation markets throughout the United States and the United Kingdom, including Boston/Cambridge, San Francisco, San Diego, Seattle, Boulder and Cambridge, UK. In addition, BioMed maintains a premier in process development platform with 2.9 million square feet of Class A properties in active construction and 8.5 million square feet of future development platform in these core innovation markets to meet the demand of the life science and technology industries. To learn more about BioMed Realty, visit biomedrealty.com and follow the company on X @biomedrealty.

BioMed Realty is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodation, if you need an accommodation to complete the application process, please email careers@biomedrealty.com.