Delivery Manager

The Possibilities are Endless When You Challenge The NormBirlasoft combines the power of domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CK Birla Group, Birlasoft with its 12,500+ professionals, is committed to continuing the Group’s 162-year heritage of building sustainable communities.

Location: Philadelphia, PA

Role Overview:A Delivery Leader with a focus on Property and Casualty (P&C) in an IT services company plays a crucial role in ensuring successful project delivery, client satisfaction, and overall operational efficiency. Accountable and responsible for driving vertical growth, P&L, Operational metrics jointly with the VBUs and sales leader and maintaining existing client relationships in order to ensure achievement of planned growth and delivery targets. Here are key responsibilities and skills associated with this role: Responsibilities:

Manage end-to-end delivery of IT services projects related to Property and Casualty insurance.Ensure projects are delivered on time, within scope, and within budget.Build and maintain strong relationships with clients in the P&C insurance sector.Understand client requirements and expectations, and ensure service delivery aligns with these.Lead and motivate cross-functional teams involved in project delivery.Implement quality control processes throughout the project lifecycle.Monitor and manage project budgets, ensuring financial goals are met.Provide accurate and timely financial reporting to stakeholders.Identify areas for process improvement and implement best practices.Foster a culture of continuous learning and improvement within the delivery team.Facilitate effective communication between clients, project teams, and internal stakeholders.Provide regular updates on project progress, challenges, and resolutions.

Skills and Qualifications

Solid understanding of Property and Casualty insurance processes and business operations.Proven experience in project management methodologies and tools.Strong interpersonal and communication skills for effective client engagement.Ability to lead and inspire teams to achieve project goals.Skill in identifying, assessing, and mitigating project risks.Financial management skills to oversee project budgets and profitabilityStrong analytical and problem-solving skills to address challenges during project execution.Ability to adapt to changing project requirements and client needs.A successful Delivery Manager in the IT services industry, focusing on Property and Casualty, combines technical expertise, project management skills, and a deep understanding of the insurance domain to deliver value to clients and drive business success.

Benefits:Competitive salary and bonus structureComprehensive benefits package including health, dental, and retirement plansOpportunities for career growth and developmentCollaborative and innovative work environmentFlexible work arrangementsIf you are a results-driven professional with a passion for client success and a deep understanding of P&C domain, we invite you to apply for the Onshore Delivery Manager position at Birlasoft. Join us in driving innovation and transformation for our clients in the property and casualty industry.