Concierge Desk Representative

Additional Information About The Role

Part-time role 24 hours per weekShifts are 6-8 hours in length. Hours can vary but are within 6am-9pm time frame, Sunday - SaturdayMust be able to work rotating weekends and holidaysMust be able to work at Barnes-Jewish Hospital St. Peters and Progress West

Overview

Barnes-Jewish St. Peters Hospital proudly serves the health care needs of families in St. Charles, Lincoln and Warren counties. The 102-bed community hospital provides comprehensive inpatient and outpatient services including the Siteman Cancer Center at Barnes-Jewish St. Peters Hospital, the Breast Health and Women’s Center, the Cardiology Center, the Neurosurgery Center and the Outpatient Surgery and Endoscopy Center.

Barnes-Jewish St. Peters Hospital is an Accredited Chest Pain Center and carries a Level II stroke certification. Additionally, the hospital’s medical office building houses offices for specialists in primary care, cardiology, obstetrics, dermatology, surgery and pulmonology. Barnes-Jewish St. Peters Hospital also offers outpatient services including physical therapy, a sleep lab, and cardio-pulmonary rehabilitation.

Preferred Qualifications

Role Purpose

Provides effortless and seamless movement in and out of the medical center as the first impression that patients and visitors experience. Provides coverage of the information desks and interacts with target audiences, internal resources and external vendors.

Responsibilities

Handles customer concerns and complaints immediately using appropriate service recovery tools and guidelines.Provides information regarding the medical center and local area.Greets patients and visitors, provides patient and hospital information and escort services to those in need.Utilizes technology to appropriately direct guests, visitors and patients throughout hospital campus.Assists with patient arrival and departure.

Minimum Requirements

Education

High School Diploma or GED

Experience

Supervisor Experience

No Experience

Experience

Preferred Requirements

2-5 years

Benefits And Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire dateDisability insurance* paid for by BJCPension Plan*/403(b) Plan funded by BJC401(k) plan with BJC matchTuition Assistance available on first dayBJC Institute for Learning and DevelopmentHealth Care and Dependent Care Flexible Spending AccountsPaid Time Off benefit combines vacation, sick days, holidays and personal timeAdoption assistance

To Learn More, Go To Www.bjctotalrewards.com/Benefits

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

$15.00 – $19.11 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)