Senior Technical Sales Consultant (Presales/Bilingual)

Worker Sub-Type

Regular

Job Description

Be part of something special; come join the BlackBerry Sales Engineering Team!

BlackBerry® – the iconic brand you know and trust – is now a market leading cybersecurity software and services company.

Today, BlackBerry AtHoc is transforming how organizations meet their duty of care responsibilities, to ensure operations recover and people stay safe during critical events. With AtHoc, our trusted and secure networked crisis communication and enterprise-grade instant messaging platform across multiple devices, AtHoc ensures that safety and operational information can be shared with the right people in real-time. Whether they are around the block or around the world, our solutions give any company, agency or department the ability to establish time critical communications with their people when seconds count. AtHoc enables organizations to establish communications through multiple devices and create permission-based networks to establish interoperable communication with all stakeholders in their community.

Are you the person we’re looking for?

Working as a Senior Technical Sales Consultant, you will use your technical expertise & knowledge of BlackBerry AtHoc Critical Event Management (CEM) Software & Services. You will articulate & evangelize AtHoc’s value proposition to our global customers driving adoption throughout Government, Security, Commercial, Healthcare and Education organizations by working with customers and partners as the technical expert for AtHoc. Working partnered with the sales team, you will need to be highly credible in complex technical discussions with customers and partners.

In return for your technical expertise and experience we will provide you with an attractive compensation, commission & benefits package, and exciting engagements to work on. You will also thrive in a dynamic environment, working with outstanding colleagues. In short, you bring the talent, and we provide the environment, tools, and resources for you to succeed, win big and accelerate your professional growth & development.

In this role, you will

Engage with top customers, driving the value of BlackBerry AtHoc Critical Event Management..Respond to bids, including RFPs, RFI’s and RFQs, and manage Proof of Concept (POC) actuivty from inception to close..

20240182Marketing Operations Managerc756b1bbadec10e16263e3aaef7ccc54IRV B2IrvingTexasbc33aa3152ec42d4995f4791a106ed09USUSA840IrvingTexasbc33aa3152ec42d4995f4791a106ed09USUSA840c756b1bbadec10e14cab8ecc183c2d78Product Marketing

Worker Sub-Type

Regular

Job Description

Job Description

As a member of the Global Marketing Operations team, the Marketing Operations Manager has a passion for the intersection of marketing and technology, and plays a critical role in supporting demand and revenue generation at BlackBerry. The successful candidate will own the creation and optimization of advanced lead flows and lifecycles including scoring and nurturing, and support our analytics team to deliver campaign attribution and ROI reporting to inform growth strategies. You will drive the maturity of the marketing technology stack with a key focus on the Marketing Automation platform install, stewardship, and day-to-day operations including Salesforce integrations. You will provide expertise to inform data-based decision making and workflow optimization to power demand generation programs. Constantly challenging the paradigm, your methodology includes principles that value adaptability and flexibility using an Agile approach to identify actionable insights, test, and optimize.

Responsibilities

Conceptualize, execute, and effectively coordinate complex lead lifecycle workflows, working closely with operations, demand, and sales teams to deliver a coherent lifecycle strategy across the customer journey..Identify, solution, and optimize operational processes with global stakeholders to ensure continual and transparent cross-functional communication and alignment, using data to drive decision making. .Partner closely with brand leaders and demand generation teams to develop prospect and customer journeys that deliver on our brand promise, enriching our lead and contact data profiles to power our growth strategies. .Own, implement and manage lead scoring models in Pardot through consultation & alignment with marketing and sales. .Manage day-to-day operations and roadmap for the marketing automation platform – working with multiple stakeholders including IT to build scale..Support and interpret business critical reports with a firm understanding of both reputation and demand generation key performance indicators across all channels in collaboration with all marketing functions, sales operations, data teams, and leadership..Partner with cross-functional analytics SMEs to conduct CRM (Salesforce, Pardot) database analysis to understand customer segments, personas, and buying lifecycles – leverage expertise to identify opportunities..Maintain a deep understanding of business drivers and an innate grasp of business metric definitions..Manage select vendor relationships critical to enabling reputation and demand generation programs..

Skills & Qualifications

7+ years of Marketing Operations or similar experience, in a global B2B environment..Bachelors degree or diploma in a related field. MBA preferred..A keen interest and understanding of the various stages of the B2B Software & Services product lifecycle..Firm understanding of reputation, demand generation, and marketing pipeline models..Ability to coordinate and effectively manage across multiple teams prioritizing and organizing multiple assignments for both self and stakeholders..Extremely detail-oriented, with clear and proven track record of cross functional collaboration to deliver on-time results..Proficiency in Salesforce and marketing automation platforms such as Pardot; analytics tools such as Tableau Cloud, Google Analytics. .Demonstrable experience interpreting marketing data analytics to identify quick wins and pull out the next hurdle..

Scheduled Weekly Hours

40ee0e89e3207510dd3c2b8bbe570ce847Full_timehttps://bb.wd3.myworkdayjobs.com/BlackBerry/job/Irving-Texas/Marketing-Operations-Manager_20240182/applyacc47cf17e811047c75e7574b3551087BlackBerry

Worker Sub-Type

Regular

Job Description

Job Description

As a member of the Global Marketing Operations team, the Marketing Operations Manager has a passion for the intersection of marketing and technology, and plays a critical role in supporting demand and revenue generation at BlackBerry. The successful candidate will own the creation and optimization of advanced lead flows and lifecycles including scoring and nurturing, and support our analytics team to deliver campaign attribution and ROI reporting to inform growth strategies. You will drive the maturity of the marketing technology stack with a key focus on the Marketing Automation platform install, stewardship, and day-to-day operations including Salesforce integrations. You will provide expertise to inform data-based decision making and workflow optimization to power demand generation programs. Constantly challenging the paradigm, your methodology includes principles that value adaptability and flexibility using an Agile approach to identify actionable insights, test, and optimize.

Responsibilities

Conceptualize, execute, and effectively coordinate complex lead lifecycle workflows, working closely with operations, demand, and sales teams to deliver a coherent lifecycle strategy across the customer journey..Identify, solution, and optimize operational processes with global stakeholders to ensure continual and transparent cross-functional communication and alignment, using data to drive decision making. .Partner closely with brand leaders and demand generation teams to develop prospect and customer journeys that deliver on our brand promise, enriching our lead and contact data profiles to power our growth strategies. .Own, implement and manage lead scoring models in Pardot through consultation & alignment with marketing and sales. .Manage day-to-day operations and roadmap for the marketing automation platform – working with multiple stakeholders including IT to build scale..Support and interpret business critical reports with a firm understanding of both reputation and demand generation key performance indicators across all channels in collaboration with all marketing functions, sales operations, data teams, and leadership..Partner with cross-functional analytics SMEs to conduct CRM (Salesforce, Pardot) database analysis to understand customer segments, personas, and buying lifecycles – leverage expertise to identify opportunities..Maintain a deep understanding of business drivers and an innate grasp of business metric definitions..Manage select vendor relationships critical to enabling reputation and demand generation programs..

Skills & Qualifications

7+ years of Marketing Operations or similar experience, in a global B2B environment..Bachelors degree or diploma in a related field. MBA preferred..A keen interest and understanding of the various stages of the B2B Software & Services product lifecycle..Firm understanding of reputation, demand generation, and marketing pipeline models..Ability to coordinate and effectively manage across multiple teams prioritizing and organizing multiple assignments for both self and stakeholders..Extremely detail-oriented, with clear and proven track record of cross functional collaboration to deliver on-time results..Proficiency in Salesforce and marketing automation platforms such as Pardot; analytics tools such as Tableau Cloud, Google Analytics. .Demonstrable experience interpreting marketing data analytics to identify quick wins and pull out the next hurdle..

Scheduled Weekly Hours

40