Prosano Care Center Manager II
📋 Role Overview & Responsibilities
About Prosano Health Solutions
Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, has launched an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. And, in every market we serve, we assure that a customized, high-value system of care is available for our members. Together, we will set the standard for how healthcare can and should be delivered in our State.
Why Join Our Team?
Here’s the fun part. We are growing our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people’s lives.
If you share this vision and desire to do something different...we look forward to talking to you!
For more information, please reach out to our Talent Acquisition team.
On site at our Tucson location M-F. This is a target hire date of 7/15/2024
About Prosano Health Solutions
Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, is launching an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. In every market we serve, our goal is to bring the community a customized, high-value system of care that is available for our members. Together, we will set the standard for how healthcare can and should be delivered in our State.
Why Join Our Team?
Here’s the fun part. We are in the phase where we are building our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people’s lives.
If you share this vision and desire to do something different, we look forward to talking to you!
For more information, please reach out to our Talent Acquisition team.
Our Benefits
Up to 18 days PTO, 11 paid holidays8 hours paid Volunteer hours to serve our community!Medical, Dental and Vision Coverage401(k) up to 5% dollar per dollar matchTuition ReimbursementEmployee discounts, gym reimbursement, wellness programs and more!Performance Incentive Plan
Purpose of the Role
Care Center Manager role is part of a team-based approach in providing advanced primary care services. The purpose is to function in a leadership capacity with support from the Director of Operations, and in collaboration with the Medical Director and Care Delivery Team to ensure excellence in member satisfaction, quality care, and care center operations of assigned Prosano Health Care Center in support of Prosano Health’s mission and vision.
You Will
Under the direction of the Director of Operations, and in partnership with the Care Center lead physician and the executive leadership team, this person will be responsible for and facilitates day-to-day clinical operations within the Care Center, including facility opening and closing, managing patient, staff and provider interactions and overall operations. Oversee the operational efficiency and quality of care center services, including direct supervision of medical assistants and patient experience coordinators and other staff as determined by the Director of Operations.Manages and oversees human resources functions, such as hiring, onboarding, and training, and ongoing performance management to build and develop a high=performing team committed to service excellence. While the role won’t exclusively oversee these activities the successful candidate will work collaboratively with the team to ensure these responsibilities are carried out effectively.Collaborate closely with the Care Center team to ensure the Care Center’s performance in effective value-based care and are aligned with Key Performance Indicators (KPIs).In cooperation with Care Center team, ensures staff meetings and huddles meet Prosano’s ‘Healthy Huddle’ experience standards.Oversee systems and processes vital to the Care Center operations, including scheduling, workflow, and supply management systems,Be an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partnersOther duties as assigned
You Have
High School Diploma3 years in a healthcare management directly serving patients in a primary care settingBLS Certification required within 30 days of hireExcellent patient or customer service and communication skillsProficient PC skillsFingerprint clearance to be obtained within 30 days of hireImmunization records or documentation of immunity for all required immunizations must be provided prior to hire or placement in the role. Employees who have not received immunizations for COVID or an annual flu vaccine and have provided documentation of an exception for medical or religious reasons will be required to wear a properly fitting mask while in any Prosano Clinic or as required by management.
Our Commitment and Vision
Prosano Health Solutions does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
We are creating healthcare transformation across the state of Arizona through the intentional design of vertically integrated offerings and new care-delivery assets that address the total continuum of care and achieve health equity for all members. Explore what's possible with a career at Prosano Health Solutions.
Our Commitment
Prosano Health Solutions does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Prosano Health Solutions. If interested in this position, please apply.
Frequently Asked Questions
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This position is located in Tucson, AZ with potential relocation and sponsorship assistance depending on candidate qualifications.
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