Pro Shop Golf Operations Manager

Christmas Mountain Village Resort located in Wisconsin Dells, WI, is seeking a Pro Shop Manager. Apply today, Hiring Immediately! Schedule: Various shifts between 7:00 AM - 8:00 PM, to include weekends and holidays if needed Compensation: $55,000-$58,000 + 15% bonus potentialLocation: S944 Christmas Mountain Rd. Wisconsin Dells, WI 53965Check out our Resort here: Christmas Mountain Village BENEFITS YOU'LL ENJOY:Up to 21 Paid Days off per Year!401K Match up to 5%9 Paid HolidaysUp to 2 Paid Volunteer DaysMedical, Dental, Vision Insurance6 weeks - Paid Parental LeaveInternal Growth and Career PathingTuition ReimbursementSafe and Fun Work EnvironmentEmployee Discounts Including Childcare, Hotels and more! JOB SUMMARY: The Pro Shop Manager is responsible for managing the day to day Retail and Pro Shop experience. You will oversee the management and performance of pro shop operations and services to assure high standards and total customer satisfaction. You will develop the retail operations department budget including past performances and forecasts to see that all financial goals are met as per the resort’s guidelines, policies and procedures. Ensure the Golf & Ski Shop Retail operation is stocked, clean, and a welcoming environment for all guests. This includes buying products, managing inventory levels, markdowns, and promotions.Assist in developing and maintaining cost and labor controls to ensure operation within budget.Prepares annual and monthly forecasts for golf operations. Maintain budgeted merchandise cost, wage cost, and supporting the sales efforts to drive top-line revenue.Emphasis on hiring, training, managing, and motivating a professional, friendly, and attentive Golf Operations teamManaging the daily golf tee sheet and ski hill reservationsFocus on achievement and maintaining compliance with all standards as required for a successful passing of QA, Safety, and Internal Audit Inspections. YOUR EXPERIENCE:2+ years of retail management or customer service leadership experience in a related environment- preferably in golf and/or ski operationsMust have a general understanding of golf and ski operationsMust have experience managing inventory and a financial budgetHigh school diploma or equivalentValid and Clean Driver’s License.Upbeat, communicative, empathic disposition with good oral communication and the ability to engage a with a wide range of peopleMust be a self-starter that can work independently with minimal supervision.Remain calm and composed in demanding and stressful work situations.Flexible or adaptable under changing conditions, priorities, and unexpected situations. Please note that Hilton Grand Vacations Inc. (HGV) acquired Bluegreen Vacations Corporation (“Bluegreen”) as of January 17, 2024. If hired, you will be an employee of Bluegreen, which is a wholly-owned subsidiary of HGV. A transition to HGV is occurring as we are in the process of integrating technology, systems and branding; however, it will take time until our separate operating systems, employment policies and benefits are fully integrated. Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool. We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check/drug test. EOE/DFWOther details