Store Manager

Company: Boulder Built, LLC / Dispensary Location: Boulder, ColoradoJob Description - Store Manager/General Manager

About Us: Boulder Built Dispensary, formerly known as Boulder Wellness Cannabis Co., is one of the oldest medical dispensaries in Boulder, Colorado, established in 2009. With a rich history of providing premium cannabis products and exceptional customer service, Boulder Wellness Dispensary is undergoing a rebranding initiative to further enhance its offerings and elevate the customer experience.

Job Overview: We are seeking a dedicated and experienced Store Manager to lead Boulder Built through the Grand Opening of its rebranded dispensary on 4/20/2024 and oversee aspects of its future operations. The ideal candidate will be passionate about the cannabis industry, possess strong leadership skills, and have a proven track record of driving success in a retail cannabis environment.

Responsibilities

Dispensary Operations Management: · Oversee all day-to-day operations of the dispensary, including inventory management, sales transactions, and compliance with state and local regulations.· Ensure that the dispensary operates in accordance with all applicable laws and regulations governing the sale of cannabis products.· Maintain a safe and secure environment for both customers and staff members.· Ensure that the dispensary operates efficiently and effectively to meet customer needs and drive business growth.

Team Leadership:· Set performance goals for staff members and provide ongoing coaching and feedback to ensure a high level of productivity and professionalism.· Foster a positive work environment that promotes teamwork, respect, and professional growth.· Recruit, train, and supervise a team of budtenders, receptionists, and support staff to deliver exceptional customer service.· Set clear performance expectations and provide ongoing coaching and feedback to support the professional development of team members.· Foster a positive work culture that values teamwork, integrity, and accountability.· Develop and implement sales strategies to drive revenue growth and achieve sales targets. · Plan and execute marketing initiatives, promotions, and events to attract new customers and retain existing ones. · Stay informed about market trends, customer preferences, and competitor activities to identify opportunities for product innovation and marketing initiatives. · Plan and execute promotional events, discounts, and loyalty programs to attract new customers and retain existing ones. Customer Service Excellence: · Lead by example in delivering exceptional customer service and ensuring that all customer inquiries and concerns are addressed promptly and professionally. · Build and maintain strong relationships with customers to understand their needs and preferences and enhance their overall shopping experience. · Monitor customer feedback and implement improvements to enhance customer satisfaction and loyalty. Regulatory Compliance: · Ensure that the dispensary is in compliance with all state and local regulations governing the sale of cannabis products, including licensing requirements, product testing, and labeling regulations. · Develop and implement policies and procedures to maintain compliance with regulatory standards and minimize risk to the business. Qualifications:· Previous experience in retail management, preferably in the cannabis industry. · Strong leadership abilities with a proven track record of effectively managing a team.· In-depth knowledge of cannabis products, strains, and consumption methods. · Excellent communication, interpersonal, and problem-solving skills. · Proficiency in inventory management and point-of-sale systems. · Familiarity with state and local laws and regulations governing the sale of cannabis products.· Proficiency in METRC required.· Must have valid and current MED badge.

Rebranding Initiative: · Collaborate with senior management to develop and execute a comprehensive rebranding strategy for Boulder Built Dispensary. · Coordinate rebranding efforts across all aspects of the business, including signage, marketing materials, and online presence. · Ensure that the rebranding initiative aligns with the Company's vision, values, and goals. Join our team and play a key role in shaping the future of the cannabis industry. Apply now to become our next Dispensary Store Manager if you want to lead a dynamic team dedicated to providing premium cannabis products and exceptional customer service. Experience the difference with Boulder Built.