Senior System Administrator (MSP)
📋 Role Overview & Responsibilities
We are a Managed and Cloud Services Provider with a heavy focus on leveraging cloud solutions. With over three decades in business, we understand what’s necessary to keep our clients and employees happy. We support small to large sized businesses throughout Southern California which allows our team to touch a wide breadth of technologies. We offer full Health/Dental/Vision, 2-3 days WFH per week, 401(k) with company match, certification reimbursement, promotion opportunities, and more!
We are continuing to expand which is why we are actively seeking a dynamic Senior System Administrator (MSP) to join our Projects Team.
As a Senior System Administrator (MSP), you will focus on the engineering and deployment of products and services. These responsibilities include but are not limited to design evaluation, technical project scoping and quoting, equipment/service provisioning and configuration, documentation, troubleshooting, and technical operations. The right person will embrace technical challenges with creativity and must have an ability to act as a trusted advisor to our customers. The Senior System Administrator (MSP) is known as an expert in their technical area, sought out by others and seen as a “lead engineer in their area of expertise”.
At this time, we are only considering Senior System Administrator (MSP) applicants with a background in the MSP industry.
MSP Senior System Administrator (Hybrid WFH) Responsibilities:Implementation of Cloud solutions (Azure)Implementation of Virtualization technologies (VMWare & Hyper-V)Provide technical consulting expertise and assistance to all Client Services teams.Assess clients’ technology use and needs and recommend improvements, such as hardware and software upgrades, new technologies, and integrations.Produce high quality implementation outcomes that are sold to clients. Must be able to appropriately assess and develop migration plans for services sold.Perform hardware/software/services component provisioning, configuration, and deployment of client computing infrastructure within Cloud/Hybrid Cloud, or client sites.Follow implementation guidelines, processes, and procedures to ensure service delivery standards and quality are upheld, customer satisfaction is achieved, and appropriate documentation is published for on-going customer supportability.Contribute to improving workflows, toolsets, product offerings/technologies, and process automation.Adhere to project scope, deliverables, real-time labor hour time entries and work performed documentation, proactive issues management, and timeline parameters.Communicate promptly and effectively with project managers, clients, and internal staff to ensure expectations are set and current work effort and service deliverable(s) statuses and/or issues are known.Stay current and abreast of industry technology advancements/changes to improve service portfolio and technical operations.
MSP Senior System Administrator (Hybrid WFH) Benefits:Health/Dental/Vision InsurancePartial WFH – 2 or 3 day at home per week401(k) with employer match3 weeks PTO which increases with tenureCertification reimbursement
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This position is located in Costa Mesa, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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