Quality Engineering Lead

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

This will be a hybrid role in our Newton, MA office.

What you will be doing:Work with business team in understanding and documenting well defined requirements.Serve as internal SME for assigned projects and answer all project related queries from team members, Business Analysts and the project team.Work independently, with minimum supervisionDevelop and review test plans and test strategy documents based on business requirements.Create and execute detailed test cases based on functional specifications.Modify and maintain existing test cases as needed based on updated functionality.Participate in all aspects of testing, including Functional, System Integration, Regression and User Acceptance Testing.Report, review and retest defects and ensure that all important defects have been resolved at the appropriate level prior to product release.Provide input in creating Root Cause Analysis and defect triage discussionsKeep Test case repository updated with latest changes and execute on demand basis with industry standard testing tools.Prepare and publish reports on Bug Analysis, Traceability on test coverage, KPIs, Release over Release trends on a regular basis.Perform periodic gap analysis and plan to enhance test coverageCollaborate with testing contributors to create heatmap on skills and effectively carve out plan to provide training, as neededWork closely with Release manager on Pre/Post Production activities including a smoke testManage a team of Quality Engineer(s) across multiple projects and provide resource allocation on competing project priorities.Work with manager in resolving any capacity issues and deliver Timeline/Scope driven quality deliverablesMotivate and support team members to expand their current skills and encourage them to learn and grow in their career pathsExercise good judgment and collaborate with your manager in establishing strong quality management practices

What we hope you bring to the role:At least 8 years’ experience in testing web-based and/or mobile applications, including 2-3 years of experience in leading projects with multiple team members.Excellent communication skillsBachelors’ degree in a related fieldExperience in CRM supported automation tools; setting up a framework and design automation tests is a plus.Strong knowledge and experience with industry standard defect management toolsAbility to multi-task and manage competing prioritiesStrong problem-solving capabilitiesExperience in estimating time and resources for projectsStrong knowledge of quality management practicesAbility to interact professionally with a diverse group including executives, managers, and subject matter expertsExperience working with offshore and geographically spread out development and testing teamsCompleted industry standard testing certification.Experience and exposure to SOX compliance and audits is a plus