Business Technology Manager

Job DescriptionPosition PurposeThis position provides project management and business analysis, leading a transformation program that spans multiple teams within and external partners. Essential Functions• Lead transformation program to implement new technology that replaces legacy processes, applications, and data solutions. The transformation will heavily leverage a SaaS solution, with some custom-built integrations.• Maintain project plans.• Collaborate closely with stakeholders to derive requirements and re-map/redevelop processes that leverage native SaaS tool functionality, challenging assumptions concerning current processes.• Coordinate with SaaS solution provider implementation project manager to resolve issues and ensure a successful implementation.• Provide support to business workstreams to translate business needs to detailed end state application and technology solutions.• Identify interdependencies within the SaaS solution workstream and provide guidance to resolve issues or escalate to PMO lead, where appropriate.• Manage communication and updates to PMO lead, and leadership team.• Manage agenda and support creation of key content for PMO sessions.• Support change management efforts across all workstreams.• Be a “change agent” within the organization, supporting new and innovative ways of working. Key Competencies for the Position• Strong business systems design skills• Excellent communication skills at all levels of the organization• Excellent management skills• Motivated self-starter with a positive attitude• Excellent listening skills• Experience in Supply Chain / Food Service / Restaurant Technology Industry Key Interfaces• Information Systems Technology and Supply Chain Functions• Our Leadership Team• Key stakeholders within business units Education, Experience and Skills• Bachelor’s degree in computer science or information technology required. • Prefer master’s degree in computer science, information technology, or business administration. • Require PMP certification. • Minimum of 5 + years of IT/IS-related project management.• Require previous lead role in a cross-functional, multi-year transformation program from legacy solutions to a SaaS-based solution. • Strong analytical skills.• Prefer experience with ArrowStream Central SaaS• Excellent written and verbal communication skills.• Proficient in Microsoft Office/365 Suite (i.e., Word, PowerPoint, and Outlook). • Experience using ERP, Data Warehouse/Business Intelligence Tools• Experience with project management tools, such as Monday.com.• Prefer 2+ years of development experience (ex: light programming, scripting, querying)• Agile methodology• Experience with Data Warehouse/Business Intelligence Tools• Experience with third party integration.