Director of Accounting

General Purpose & Essential Duties:The Accounting Director leads accounts receivable and collections efforts and oversees the entire billing and collection process including but not limited to invoicing, customer billing inquiries, cash application, and collections processes. The Accounting Director will delegate, supervise, and participate in accounting team tasks, oversee the recording, tracking, and reporting of financial information, and ensure that the department operates efficiently without sacrificing accuracy.Oversee team of Billing, AR, and Collection Specialists, ensuring accurate and timely invoicing and tracking of accounts receivable aging by customer and revenue typeResponsible for hiring and onboarding of new team members, new hire and ongoing training of Billing , AR & Collection SpecialistsDevelop and execute the accounts receivable to collection strategic process to align with overall business goalsCreate, enforce, and improve standard operating process documentation and business maintenance strategies as related to receivablesManage vendor relations, and service level agreements for the AR & Collections team.Review customers information, reconcile discrepancies, and ensure customers are properly billedMonitor monthly invoicing and money collection processes to ensure timely collection of paymentsResponsible for direct interaction with customers regarding their billing and outstanding invoices, propose payment arrangements, and find ways to minimize company’s potential loss of incomeDevelop and implement accounts receivable KPIs for the department to measure success of Billing and AR Specialists and track their performance on periodic basisEnsure compliance to company’s invoicing and collections policies and proceduresPrepare and present periodic reports of invoicing and collections views and KPIs that support short-term and long-term business decisionsCollaborate with other departments to assess current service levels and understand requested program improvements and enhancementsRecommend new ways to streamline processes and use of systems that will help reduce complexity, while increasing efficiencyDevelop and maintain records necessary for auditing purposes; provide copies of all requested files, documentation, and reports to state and internal auditors as neededMotivate and encourage team members and assess potential talented individuals for career developmentRequired Skills, Abilities, Education & Experience:Excellent leadership and supervisory skillsExcellent organizational and time management skillsExcellent analytical skills and high attention to detailExcellent verbal and written communication skillsAbility to take control, assist in de-escalating, and remain calm in a sometimes stressful environmentAccountable to finish assignments on or before expected deadlinesAdvanced computer skills in MS Office, accounting software, and databasesHands on experience with billing and collection systems and toolsAbility to accurately process numerical dataAbility to work accurately and independentlyHigh level of confidentialityBachelor’s degree in accounting, finance, or related field3-5 years of supervisory experience as an invoicing and/or collections manager1-2 years of accounting/month end close or financial reporting experienceRecent accomplishments in finding ways to improve company’s cashflow by creating a strategy to optimize invoicing and collection process and improve outstanding aging balances