Application Engineer

BriskHeat is searching for a highly-motivated individual to join our Application Engineering group. Candidates shall be problem-solvers, effective communicators and motivated to assist in meeting the company’s aggressive sales goals. Primary role is to manage sales projects for the development of custom heating solutions for a variety of customer segments. Key responsibilities are coordinating technical specifications and dimensions between the customer, the sales department, engineering and manufacturing as well as ensuring that customers receive all requested information in a timely manner with an emphasis on accuracy and quality.

Duties and Responsibilities: • Act as a point of technical contact or sales contact as directed during the product development phase for new and ongoing projects for major customers.• Oversee the documentation and receipt of approval of the customer specifications for projects and assist in the preparation of quotes and proposals.• Engage in sales/technical presentations to prospective or existing customers.• Coordinate quotes, technical information, dimensions and other parameters with customers, engineering, manufacturing and other members of the sales team.• Oversee the coordination and transfer of new orders between sales, engineering, the customer and manufacturing to ensure accurate design and compliance with customer specifications. This includes insuring the accuracy of temperature parameters, dimensional fit, shipping and labeling, quality assurances, etc.• Coordinate engineering changes with the customer and various BriskHeat departments to ensure customer satisfaction and meeting the BriskHeat procedural guidelines for these changes.• Oversee all pricing, pricing revisions, shipping schedule and other parameters based on customer requests.• Review approval drawings from engineering, send them promptly to the customer and help ensure they return and are finalized promptly via the requested shipment expectations.• Coordinate with Engineering, Manufacturing and the Testing Laboratory to ensure development, design, testing requirements, on time delivery and other customer and BriskHeat expectations of first article products, prototypes and all other shipments related to projects assigned.• Work with contracted sales partners, distribution partners and BriskHeat sales personnel as well as directly with the customer to meet needs, forecast future needs and grow the business.• Act as key contact on an ongoing basis with assigned customers.• Help BriskHeat determine new products, materials and other items that customers show a strong interest in by communicating these interests to all departments.• Travel to customers as required for sales/technical presentations, measurements and other technical parameter discussions, issues and other customer needs.• Conduct pricing reviews of major accounts and recommend guidelines based on profit information and market pricing to help keep existing customers and win new opportunities.• Assist Inside Sales as required by providing quotes, customer contact and technical issues.

Experience/Technical Knowledge & Basic Skills Required: • A Bachelor’s Degree in Electrical or Mechanical Engineering is highly desired. Other Engineering disciplines shall also be considered based on work experience.o In lieu of an engineering degree, candidates are required to have a Bachelor's degree and a minimum of 5 (five) years of technical support or technical sales experience, preferably in an electronic equipment mfg./distribution company or within the Semiconductor Industry.• Experience with measurement tools and small hand/power tools• Ability to read and interpret blueprints and wiring schematics• Strong ability to utilize Word, Excel, and other PC tools• Familiarity with quality and technical testing tools such as resistance meters, temperature measuring devices, etc.• Excellent and demonstrable verbal and written communications in English• Comfort with working directly with a variety of customers and industries• Ability to perform physical tasks such as lifting 50 pounds and climbing narrow stairs/ladders during some technical work such as measuring gas piping systems and other customer structures.