Automation Technician III
📋 Role Overview & Responsibilities
Job Description:We are seeking a skilled Automation Tech III to join our team in providing technical support for CygNet systems. The successful candidate will play a crucial role in ensuring the efficiency and reliability of our CygNet infrastructure.
Key Responsibilities:Utilize your expertise in CygNet systems to provide technical support and guidance.Create and modify devices, points, and facilities in accordance with Company standards.Manage alarms and alerts, as well as attributes and templates within the CygNet environment.Maintain HMI (Human-Machine Interface) displays to facilitate effective monitoring and control.Troubleshoot and resolve issues related to missing or incorrect data and facilities.Assist in the assignment and management of alarms and notifications to ensure timely response.Collaborate closely with field operations to address operational needs and challenges.Maintain accurate documentation of work activities, including current and completed tasks.Develop and maintain CygNet reports using VBScripts and/or CygNet Report Module.
Requirements:Minimum of 3 years of experience in providing technical support for CygNet systems.Proficiency in creating and modifying devices, points, and facilities within the CygNet environment.Strong understanding of alarms, alerts, attributes, and templates management in CygNet.Experience in troubleshooting and resolving issues related to data integrity and facility functionality.Excellent communication skills, with the ability to effectively interact with field operations and other stakeholders.Proficiency in creating and maintaining CygNet reports using VBScripts and/or CygNet Report Module.Bachelor's degree in a relevant field preferred.
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