Store Director, Neiman Marcus

BVLGARI, a renowned Italian designer known for its luxury jewels and watches, is searching for a Store Director to lead our boutique at Neiman Marcus. The chosen individual will collaborate closely with the West Coast Regional Director.

The Role: The Store Director guides and nurtures the store team toward achieving quantitative and qualitative goals. This dynamic leadership role demands strategic vision, effective collaboration, and decisiveness, ensuring the successful advancement of business initiatives. Essential Duties:

Business and Sales Performance

Sales Budget Achievement Support the sales team in every capacity to achieve budget Analyze and monitor store KPIs on a daily, weekly, and monthly basis to implement action plans to achieve target KPIs Maximize the business potential of the market At the start of the year, propose a store strategy to the VP of Retail to meet all store goals and objectives. The strategy will be refreshed quarterly.Develop a business plan and coordinate execution and implementation cross-functionally with each department's support Identify opportunities to improve performance. Work with corporate business partners to develop strategies to raise performance.Manage personnel costs keeping in line with the set budget/forecast given by Human ResourcesControl discount activity to comply with policiesMaximize sales by categoryAnalyze performance by category and partner with the Merchandising team to validate action plan in order to drive a positive and sustainable differenceUtilize suite of reporting available to engage in quantifiable business driving conversations with team and NY Business PartnersPossess a merchant level product knowledge understanding

Team LeadershipMotivate, retain and train direct reports.Coach, and motivate each direct report to perform at their highest potential for the growth and development of direct reports to prepare them for next-level rolesMonitor the execution of Bulgari selling ceremony to achieve the best quantitative and qualitative business results (i.e. mystery shops)Together with Talent Acquisition in recruiting members according to brand vision and image, accountable to final hiring decisionsPerformance review (PCR) and development plans for all direct reports. Address performance issues and create development plans.all staff receives monthly, quarterly and annual feedbackgrooming, uniform and behavior standards of all store staff are being metA positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamworkBehaviors reflect the Bulgari brand and people values, showing pride, enthusiasm, commitment and initiativeA team structure that facilitates and maximizes individual and team performanceSMART goals and monitor store schedules, ensuring adherence to handbook policies, including blackout dates & overtime rulesCorrect backup candidates in every location for unexpected situations

Store Operations Excellence in Store Experience and ImageOptimize front-of-house presence by managing a schedule that involves spending at least 70% of the time on the floor in-store and 30% on back-office activities. Guarantee the implementation of the VM guidelines in accordance with the corporate VM Dept. ensuring the correct product display and in-store merchandising.versed on the Process and Procedure Manualuser of Beanstorewith Retail Operations to ensure adherence to loss prevention policies and procedures and proactively identify trends that support achieving all inventory goals.up to date on all policies and procedures in the company Human Resources handbook as well as labor laws, both federal and state-specific

CRM and Market

Driving the in-store shift from walk-in customer outreach to meaningful client relationship building by supporting the development of a robust client development strategy.Monitor the luxury jewelry market performance, including product, price, promotions, and competitors' activities, and make suggestions to improve and enhance store performanceFoster a relationship and direct line of communication with the mall manager and marketing teamA holistic marketplace strategy, identifying and recommending key partners to accelerate future growth and develop new relationships, participate and involve the sales team in social events

Key Competencies: At least 10 years of work experience in a luxury retail environment or working with luxury productsManagerial experience with an emphasis on motivating and developing staff at various career levels.Ability to leverage networks by cultivating key industry-related relationships as well as knowledge of local marketing and media Ability to think strategically, make sound decisions, and put in place the proper business actions A BOLD sense of initiative.Must work retail hours – Weekdays and Weekends, Evenings & HolidaysKnowledge of Microsoft Office programs: Excel, Word, PowerPoint, and ability to acquire some expertise in Store operation applications (Beanstore, SalesForce, SAP)

What we offer:The total compensation package for this position may also include other elements, including a full range of medical, financial, and other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Our