Servicenow Technical Delivery Manager_Austin TX OR Santa Clara CA_Onsite_Fulltime_GC or USC Only
📋 Role Overview & Responsibilities
Role: ServiceNow Technical Delivery ManagerLocation:Austin TX OR Santa Clara, CAJob type:FulltimePlease share the resumes with me at pranay@burgeonits.com
JD: ServiceNow Technical Delivery Manager: deep knowledge of overall ServiceNow Platform and various ServiceNow modules and products (ITSM, ITOM/Discovery, HRSD, CSM, etc.). Able to work across platform with various stakeholders.Responsibilities may include the following:.Provides direction & oversight, and the server acts as an escalation point to resolve any issues.Plan & Define the scope of the project, establishing measurable goals.Establishes Project timelines and delivers project on schedule and within budget.Manage risk & opportunities.Tasks, takes ownership of issues and works towards resolution.Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.Facilitate productivity by ensuring that the team has tools to succeed.Find and work to remove development and project roadblocks; motivate the development team and keep them excited to move forward; and protect the team from outside distractions.Skills may include following:.Deep knowledge of overall ServiceNow Platform and various ServiceNow modules and productsKnowledge in ServiceNow ArchitectureUnderstand the business needs and the need to standardize processes and build this into the design.Highly organized and inherent ability to multitaskTeam leader and consensus builderExcellent communicatorAbility to rapidly identify and resolve issues.Possess sound technical foundation and working knowledge of ServiceNow platform & applications.Gather & evaluate user requirements.Recommended TrainingsServiceNow CertificationsCertificationsProject Management Certifications
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