Associate Product Specialist

FQ and the Kansas City Micro Team are seeking a driven Associate Product Specialist to join their team. In this role, you will analyze, qualify, and support current and prospective customers in adopting a new digital technology platform. You'll play a pivotal role in crafting and executing strategic approaches to drive platform adoption, utilizing a variety of communication channels—from personalized outreach to social media engagement—to captivate our audience and fuel growth. You’ll also shape the platform’s long term success story as you collaborate with internal teams to share feedback and drive continuous improvement. We're seeking someone with a keen analytical mind and strong interpersonal skills—a self-starter brimming with enthusiasm, ambition, and an entrepreneurial spirit. Apply today!

This is a hybrid position offering 3 days in office and 2 days from home. The hours are 8am CST to 5pm CST

Duties And Responsibilities

Analyze customer database and other lead channels to identify ideal customers for the platform Assist in the effective routing of customers to the shipping platform that best meets their needs Support the creation of key metric reporting and analytics to provide transparency and insights of performance Drive proactive engagement initiatives with targeted customers, igniting interest in and accelerating adoption of the digital platformProvide education and live demonstration of the digital platform for customers Enthusiastically seek to connect with users of the digital platform to understand their experience Effectively document critical insights from verbal and digital feedback channels Other duties or responsibilities as assigned according to the team and/or country specific requirements

Qualifications

Required

High School Diploma or GED Ability to travel up to 10% (domestically)

Preferred

Bachelor’s degree from an accredited college or university Minimum 1year of previous sales operations, lead generation and/or analytics experience Demonstrated sales, interpersonal, and analytical skills Excellent verbal and written communication skills Basic proficiency in Microsoft Office Suite of programs Hands on experience with marketing automation platforms and/or CRM systems Values a diverse and inclusive work environment

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending Accounts Health Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term Disability Paid and floating holidays Paid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there… Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.