Checker
📋 Role Overview & Responsibilities
Description
Position Summary: Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items, provides change, and processes card transactions.
Duties and Responsibilities
Essential Duties:Handle cash, credit or check transactions with customersScan goods and collect paymentsEnsure pricing is correctIssue change, receipts, refunds, or ticketsRedeem stamps and couponsMake sales referrals, cross-sell products and introduce new onesResolve customer complaints, guide them and provide relevant informationBag items carefully, if no bagger is presentGreet customers when entering or leaving establishmentMaintain clean and tidy checkout areasKeep reports of transactionsProcess returns and check to see if items are damagedAnswer customers' questions and get a manager if answer doesn't solve the issuePleasantly deal with customers to ensure satisfaction
Reporting Relationship:Head CheckerStore Manager
Subordinate Staff (providing direct supervision):None
Requirements
Qualifications:High School Diploma or equivalent.Knowledge of POS system preferredAbility to lift heavy items, ranging from 5 to 30 lbsExcellent customer service, communication, and math skills.Attention to detailCustomer service experience, preferredPositive attitudePunctuality and good attendance is a must.Ability to speak, read and fluent in English to ensure fluent communication with customers, coworkers, and supervisors who only speak English.
Work Environment:Store Climate can range, averaging 70-78 degrees, freezer and walk-ins low as 20 degrees.Moderate level noiseTwisting, slippery floor surfaces, cluttered floor surfaces, toxic exposure, nuisance dust, fumes, sprays, hazardous cleaning solutions, operation of department equipment
Travel:No travel needed
Physical Requirements:Standing, walking, reaching, bending, twisting, ability to carry/lift 30lbs, push/pull 30lbs.Frequently required to reach with hands and arms.Ability to stand and move for up to 8 hours per dayRepetitive Action – Scanning products, Typing in POS system, twisting to grab products, bending to reach products in cart.
LIFTING: Average Weight: 5 lbs up to 30 lbs. Frequency: Daily
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Frequently Asked Questions
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This position is located in Calistoga, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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