INFORMATION TECHNOLOGY ASSOCIATE

Job Description And Duties

Under the general direction of the Information Technology Manager I , the incumbent will assist organizational change management and business analysis leads in support and coordination of projects. Assist project staff as appropriate, working closely with program management, subject matter experts, and development staff as part of the project team. The incumbent acts primarily as a Business Analyst/ Organizational Change Management (OCM) working with staff during the planning, design, testing, implementation, and maintenance phases. The duties include assessing the impact of changes on the organization and its stakeholders, developing, and implementing change management strategies and plans and assists with internal and external project communications. In addition, the incumbent will gather and analyze business requirements from stakeholders and clients and translate business needs into functional specifications and test cases.

This position is eligible to participate in DDS’ hybrid telework schedule. Participation in telework is subject to DDS’ guidelines.

You will find additional information about the job in the Duty Statement .

Working Conditions

Open-spaced partitioned offices.Prolonged periods on a personal computer up to 95% of the time.May require 24x7 on-call support responsibility as well as weekend support.Occasional travel up to 10% for overnight or day trips for covered California locations.

Position Details

Job Code #:

JC-427575

Position #(s):

472-519-1401-300

Working Title

Business Analyst / OCM

Classification

INFORMATION TECHNOLOGY ASSOCIATE

$4,651.00 - $6,234.00 A

$5,113.00 - $6,852.00 B

$5,589.00 - $7,491.00 C

$6,147.00 - $8,238.00 D

# of Positions:

1

Work Location

Sacramento County

Telework

Hybrid

Job Type

Permanent, Full Time

Department Information

The California Department of Developmental Services (DDS) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.

These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.

The DDS Is Located In a Modern, Sustainable And Innovative Office Building At 1215 “O” Street, Sacramento, California. Some Amenities Of The Building Include:

First floor retail space (separate access from 12 th Street)Café with multiple vendorsOutdoor seating for meal breaksEmployee fitness center which includes a yoga studio, cardio equipment and weightsPlaza area with kitchenette on each floor

Department Website: http://www.dds.ca.gov

Special Requirements

The Statement of Qualifications (SOQ) must be numbered in the same order as the following areas, typed in 12-point Arial font, single spaced, and be no more than two pages in length. Applicants who fail to answer the questions or submit an SOQ may not be considered.

What specific skills, knowledge, and experience in business analysis and/or organizational change management make you a strong candidate for this position?Describe two projects you have worked on and your roles and responsibilities on the project.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/28/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Developmental Services - Headquarters

Attn: Kristin

Cert Unit

1215 O Street, MS 10-40

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Developmental Services - Headquarters

Kristin Lehn

Cert Unit

1215 O Street, MS 10-40

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is optional. It may be included, but is not required.Statement of Qualifications - A Statement of Qualifications (SOQ) is required and is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications and qualify them for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. SEE “SPECIAL REQUIREMENTS” ABOVE FOR INSTRUCTIONS.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: Project management principles and procedures; procurement and contract management; system development life cycle; testing practices; business analysis; and the administration and department’s goals and policies.

Ability to: Apply project management and business analysis principles and procedures. Develop and maintain cooperative and harmonious relationships with department, regional centers, other state departments, vendors, and the public; analyze situations accurately and take effective action; reason logically; analyze data and present ideas and information effectively.

Benefits

As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

California State Employee Benefits Summary

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below:

CalPERS Health Benefit Summary 2024

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.dds.ca.gov

Human Resources Contact

Kristin Lehn

(916) 322-7660

kristin.lehn@dds.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

Office of Human Rights and Advocacy

(916) 654-1888

OHRAS@dds.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Electronic application submission is highly encouraged.

Multiple positions may be filled from this recruitment. This recruitment may be utilized to fill future vacancies that may occur during the life of the certification list.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.

All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), Re-employment List procedures, pre-employment physical and fingerprint clearances. Further information on the definition of the above may be found on the California Department of Human Resources' website at: www.calhr.ca.gov

Remove Any Confidential Information

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.

Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.