Business Intelligence Branch Chief (Hybrid Option)

Job Description And Duties

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

Data plays a critical role in driving our success and enabling informed decision-making. HIMD is committed to optimizing its data infrastructure and processes and is looking for a talented professional to lead our Business Intelligence Branch (BIB). Take the lead in shaping transformative business intelligence initiatives critical for organizational success. DHCS is on the leading edge and has one of the largest data and information management programs within the California Health and Human Services Agency. If you're passionate about leveraging data to drive informed decisions and eager to make a meaningful impact in healthcare, apply now to join our innovative team!

About this Role

The BIB Chief oversees the Department’s business intelligence efforts to improve business performance and to support decisions at every level of the DHCS enterprise from strategy to implementation. The primary responsibilities are enterprise oversight of business intelligence products, such as data visualization using interactive dashboards, Geographic Information Systems mapping, automation of Excel interfaces of static reports, and development of reporting measures for data being used within DHCS. Oversees and directs the work of ITM staff in both Business Intelligence Sections, ensuring coordination and efficiency. Analyzes legislation impact and advises on implementation while also managing procurement-related reporting to meet regulatory requirements. Leads the development and enforcement of business intelligence policies and standards, aligning them with organizational goals and supporting integrated data tasks across DHCS and CalHHS. Serves as the HIMD Chief's primary advisor on business intelligence policy, addressing issues and mitigating risks effectively. Leads project management efforts, ensuring DHCS compliance with data reporting policies, and orchestrates the Project Approval Lifecycle process with ETS’ EPPMB for data-related projects. Supports budget processes within the Branch by crafting business intelligence-related proposals and documents, while controlling project scopes and ensuring adherence to business intelligence standards across various management processes.

Have questions and/or need assistance? Contact recruit@dhcs.ca.gov we are here to help walk you through the state hiring process!

This recruitment has been posted for multiple vacancies candidates will be considered for all open positions. Additionally, this recruitment may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

Training and Development (T&D) assignments may be considered for this position for current California civil service employees. T&D assignments cannot exceed 24 months. However, successful T&D candidates may transition to a permanent appointment, if eligible at the end of the T&D assignment.

If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ’s). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ’s can be found here: Information Technology Series - CalHR

You will find additional information about the job in the Duty Statement .

Working Conditions

Please see the Telework Information section below for telework details.

CalHR Telework Definitions

In Office – refers to all working days. Hybrid – refers to some working days in office and other days telework. Telework – refers to all working days at approved alternate work location.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

INFORMATION TECHNOLOGY MANAGER II

Additional Documents

Job Application Package Checklist Duty Statement

Position Details

Job Code #:

JC-424769

Position #(s):

803-395-1406-003

Working Title

Business Intelligence Branch Chief (Hybrid Option)

Classification

INFORMATION TECHNOLOGY MANAGER II

$10,734.00 - $13,048.00

# of Positions:

Multiple

Work Location

Sacramento County

Telework

Hybrid

Job Type

Permanent, Full Time

Department Information

DHCS is California’s health care safety net, helping millions of low-income and disabled Californians each and every day.

DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of the DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .

The mission of the Health Information management Division (HIMD) is to establish, perform and monitor the management of data throughout its entire lifecycle to ensure that it can be used to meet business objectives and drive decision-making.

All hires pending HR approval.

Special Requirements

The Supplemental Application must have each response numbered, no more than 1 page per question, and may use 12-point font. You must indicate your Full Name and Job Control Number at the top right corner.

Provide an example of how you have strategically aligned Business Intelligence initiatives with the overall goals and objectives of the organization. As the principal advisor to the HIMD Chief on business intelligence policy, how do you identify and address potential risks while ensuring meeting stakeholder expectations, policy alignment, and strategic planning? Explain your approach to hiring, developing, and retaining skilled professionals within the branch, emphasizing collaboration with stakeholders to set expectations and facilitate continuous improvement through training and career development initiatives.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/22/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services

Attn: Certification Technician

M.S. 1300

P.O. Box 997411

Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services

Attention: Certification Section

1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814

Monday - Friday (excluding holidays)

08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Supplemental Application - To be considered for this position, you must complete and submit the following Supplemental Application (SA). Statements of Qualifications cannot be used as a substitute for the Supplemental Application.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of health care programs. Knowledge of the state’s Medi-Cal program and health delivery systems. Knowledge of state budget and financial management processes. Knowledge of the Health Insurance Portability and Accountability Act (HIPPA). Knowledge of health information technology and interoperability. Ability to work successfully with persons at high levels of government. Skill to analyze complex program implementation problems and develop effective courses of action to solve them. Skill to serve as a leader in implementing statewide healthcare transformation pertaining to health system interoperability between health care providers, organizations, and governmental entities. Skills in effective Organization Change Management. Skill in Agile Project Management.

Simple Application Steps

If you are interested in this position, complete the following simple steps:

Review the education and experience minimum qualifications (MQ’s) of the Information Technology Manager II . See the Minimum Requirements section above. Complete the supplemental application and the state application by clicking “Apply Now” above. See below for detailed application instructions. Submit your application package with all required documents, which include the supplemental application - see the "Required Application Package Documents" section below. Once you have applied, take the Information Technology Manager II Examination.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

Continuous and ongoing training Diversity, Equity, and Inclusion program activities Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

Medical, including health, dental, and vision insurance Paid Holidays and vacation/leave Defined retirement program Savings Plus Program (401(k), 457) Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact

Arlene Saucedo

(916) 750-4644

lisa.saucedo@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact

EEO Officer

(916) 440-7370

civilrights@dhcs.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework Information

The DHCS standard for hybrid work is a minimum of two days per week inperson and site-based and up to three teleworking days per week. The amount of telework is at the discretion of the Department’s operational business needs and subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required.

The DHCS office location for this position is: 1700 K Street, Sacramento, California.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

A completed state application (STD. 678) and any documents listed under “Required Application Documents” must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under “Additional Documentation") must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application.

If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

Here is the link to the exam bulletin for this classification: Information Technology Manager II

If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at recruit@dhcs.ca.gov .

For all other questions regarding your CalCareer account, please contact CalHR’s CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.