STAFF SERVICES ANALYST

Position Details

Job Code #: JC-427857

Position #(s): 800-310-5157-910

Working Title

Policy Analyst

Classification:: STAFF SERVICES ANALYST

$3,640.00 - $4,561.00 A

$3,941.00 - $4,933.00 B

$4,726.00 - $5,916.00 C

Shall Consider: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

$5,684.00 - $7,114.00 A

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type:: Permanent, Full Time

Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California’s needy and vulnerable children and families.

CDSS Culture

CDSS’ goal is to foster a culture that values diversity, equity, and inclusion within our Department, that actively invites the contribution and participation of all people, and is representative of the varied identities and different perspectives in California. In our role as public administrators, our charge is to ensure that our programs and our workplaces provide all Californians the opportunity to thrive .

Job Description And Duties The California Department of Social Services (CDSS) Legal Division is recruiting to fill one permanent full-time Staff Services Analyst (SSA)/Associate Governmental Program Analyst (AGPA) position in the Information, Technology & Administrative Litigation (ITAL) Branch. The position is located in the Sacramento Headquarters office and reports to a Staff Services Manager I in the Policy, Program and Technology Support Bureau (PPTSB). This position is eligible for a hybrid (remote telework and in-office) work schedule.

Consider joining our team in the PPTSB, where we foster a spirit of collaboration, professional development, and personal excellence as we carry out the important work of the Division and Department.

The SSA/AGPA is an integral member of the ITAL team and is responsible for administrative work in the PPTSB which is critical to the overall success of the Bureau.

The SSA/AGPA develops, updates, and maintains spreadsheets, databases and other data tracking systems related to functions such as Budget Change Proposals, resource history, recruitment efforts, exit survey data, training expenditures, and related administrative areas. Strong analytical and research skills are crucial for success, as this position will prepare statistical reports; identify trends and make projections; interpret and translate data into charts, graphs, pivot tables, and various formats for inclusion in presentations and reports; provide data validation to ensure integrity and efficacy; and create electronic repositories and libraries for assigned areas.

The SSA/AGPA also establishes and maintains PPTSB policies and procedures related to legal policy support, training, desk manuals, and various other administrative protocols. The incumbent analyzes internal processes and makes recommendations for improvement.

Duties also include receipt and assignment of highly confidential personnel documents and will work with attorneys and paralegals to coordinate production, adhering to all mandated time frames and deadlines; the incumbent will prepare reports derived from case management and assignment systems. The SSA/AGPA will also serve as the PPTSB’s Accessibility Representative in support of Assembly Bill 434 including federal and state accessibility requirements.

The state offers comprehensive benefits including health, dental, vision, long-term care and disability insurance, as well as paid leave. Please see the Benefits section below for more details.

Click here to view all the attractive benefits available to state employees!

Need help understanding the examination and hiring process? Do you have a question about CDSS? We'd love to hear from you! Please contact us at Recruiter@dss.ca.gov. Please include the job classification and job control number in the subject line.

You will find additional information about the job in the Duty Statement .

Special Requirements Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.

The selected candidate will be subject to a criminal records background check clearance by the Department of Justice and the Federal Bureau of Investigations. A criminal conviction or history does not in and of itself preclude employment.

Interested applicants MUST submit the following application materials:

STD. 678 job application and a one page (12-point type), STATEMENT OF QUALIFICATIONS (SOQ). The SOQ is a narrative discussion of how the applicant’s education, training, experience, and skills meet the job description and duty statement for the position and must address the questions below. The SOQ will also serve as documentation of their ability to present information clearly and concisely in writing. Applications submitted without required documents may not be considered.

Describe how your education and experience make you the best candidate for this position, citing the job duties and desirable qualifications described in this announcement. Describe your experience performing policy research and analysis and providing recommendations based on your findings. What is your approach to planning, organizing, and managing important projects and meet deadlines?

This position is subject to fingerprinting clearance by the Department of Justice.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/28/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services

Attn: Classification & Pay Unit

P.O.Box 944243

Sacramento , CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services

Classification & Pay Unit

744 P Street, MS 8-15-58

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is optional. It may be included, but is not required.Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.