STAFF SERVICES MANAGER I

Position Details

Job Code #: JC-427930

Position #(s): 800-650-4800-XXX

Working Title

Staff Services Manager I Specialist (SSM I Sp)

Classification:: STAFF SERVICES MANAGER I

$6,760.00 - $8,398.00

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type:: Permanent, Full Time

Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The California Department of Social Services (CDSS) serves, aids and protects needy and vulnerable children and adults in ways that strengthen and preserve families, encourage personal responsibility and foster independence. CDSS employees are our most important resource in serving California’s needy and vulnerable children and families.

The California Department of Social Services (CDSS) launched the Research, Automation and Data division (RADD) to build a sustainable data culture and maximize the full value of data assets. RADD is responsible for working with Information Services (technology) and Program partners throughout the data life cycle to ensure best practices are elevated toward the goal of serving California's most vulnerable families using a human-centered and data-driven approach.

Job Description And Duties

Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see "Special Requirements" section for Statement of Qualifications instructions. The CDSS launched the Research, Automation and Data Division (RADD) to build a sustainable data culture and maximize the full value of data. RADD is responsible for working with information services (technology) and program partners throughout the data life cycle to ensure best practices are elevated toward the goal of serving California’s most vulnerable families, using a human-centered and data-driven approach.

The Research, Automation, and Data Division is seeking a motivated, organized, multitasking, team player to join us as a Staff Services Manager I Specialist (SSM I Sp). Under the general direction of the Assistant Deputy Director, the SSM I Specialist will work independently, as well as with RADD staff on project management, process improvement, and interoperability for the Division. This includes planning, execution and monitoring, and project delivery utilizing project management techniques and software.

You will find additional information about the job in the Duty Statement .

Special Requirements A statement of qualifications (SOQ) must be submitted with the state application to be considered for an interview. Resumes and letters of introduction do not meet the SOQ requirement. The SOQ should be no more than 2 pages, double-spaced, in 12 point font, and should address the questions below. Responses should be specific.

Describe your experience with project management, including delivery of a final product and any use of project management software. Describe your experience evaluating processes for areas of improvement and developing new/improved processes and implementation tools. Describe your experience working with data, including analyzing and evaluating data.

All methods of appointment will be considered such as list appointment, transfer, reinstatement, surplus, SROA, general reemployment, training and development, etc.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the recruitment process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are considered limited term, 12 months, and may be extended up to 24 months or become permanent.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/29/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Social Services

Attn: Classification & Certification Unit

P.O.Box 944243

Sacramento , CA 94244-2430

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Social Services

Classification & Certification Unit

744 P Street, MS 8-15-58

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is optional. It may be included, but is not required.Statement of Qualifications - (SOQ) is required: Please see the Special Requirements section for SOQ instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.