Customer Service Associate - Lincolnshire, IL

Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Good Sam brands have been serving RV consumers since 1966.

We strive to build long-term value for our customers, employees, and shareholders by combining a unique and comprehensive assortment of RV products and services with a national network of RV dealerships, service centers and customer support centers along with the industry's most extensive online presence and a highly trained and knowledgeable team of employees serving our customers, the RV lifestyle, and the communities in which we operate. We also believe that our Good Sam organization and family of programs and services uniquely enable us to connect with our customers as stewards of the RV enthusiast community and the RV lifestyle. With RV sales and service locations in 42 states, Camping World has grown to become the prime destinations for everything RV.

Essential Functions

Drive the business to success by delivering metrics and achieving success on the Leaderboard.Facilitate a positive checkout experience.Connect with customers by asking open ended questions, recommending solutions, answering customer questions, and graciously listening to and denoting customer concerns.Restock merchandise to ensure the department and merchandise displays are organized and fully stocked.Involvement in the community to promote the brand and stay informed concerning competitors.Demonstrate safe practices and procedures in store by adhering to company standards.Re-ticket merchandise to ensure accuracy

Education/Years Of Experience

High school diploma as appropriate for age or working towards a high school diploma, GED or equivalent required with 1 + years prior retail experience preferred or equivalent combination of education and experienceAbility to work a flexible schedule to meet the needs of the business, including nights, weekends and holidaysDemonstrates ethical and honest behavior in day-to-day interactions and business decisions.Outstanding oral and written communication, interpersonal, leadership skills are required to interact with all levels of the companyDemonstrate the ability to motivate the team to meet and exceed sales goals through excellent selling skillsStrong computer skills with the ability to effectively maneuver in a Windows environment and through Microsoft Office productsAbility for infrequent overnight travelMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesPeriods of standing, stooping, crawling, and bending

Full-time associates are offered a comprehensive benefit package including medical, dental, vision, PTO, 401k and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws

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