Manager, Process Manager - Customer Data
📋 Role Overview & Responsibilities
Center 3 (19075), United States of America, McLean, VirginiaManager, Process Manager - Customer Data
As a data management process team member on the Enterprise Customer Data Management te am, you will be partnering with engineers and product owners in making sure our data meets the highest levels of quality and governance. Our divisional data footprint is expansive and leveraged across the entire organization.
As a data management team member you will leverage process management and technical skills to document, build, and maintain well-managed data solutions in our target state platforms. This is a hands-on, tactical, and visible role that will allow an individual to partner with multiple teams and various levels of the organization in successfully managing this expansive data footprint.
Support enterprise customer teams in managing day to day data management & governance responsibilities:
Partner with enterprise customer tech teams in registering data accurately and completely Lead and contribute to data management & governance initiatives and deliver target state features Enable line of business units to exit their local systems of record into a centralized system for customer information Review / manage / resolve sensitive data findings and work with tech teams to build a repeatable processes to support resolution of new findings
Basic Qualifications
Bachelor’s Degree or military experience At least 5 years of experience in Process management At least 3 years of experience in Stakeholder management At least 3 years of troubleshooting experience
Preferred Qualifications
Master’s Degree in Business Management, Process Management, Project Management, Computer Science or Information Systems 2+ years of experience with NPI and Privacy data rules 2+ years of programming skills (ie SQL, Python, etc.) 2+ years of data modeling experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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