Market Operations Supervisor

Location: 645 NW Enterprise Drive Suite 102, Port St Lucie, FL 34986 Schedule: 40+ hrs per week, days and times vary based on business need Responsibilities Monitor productivity, adhere to budgetary guidelines, and work to meet Depot objectives and Velocare operational goals while maintaining quality standards. Will conduct deliveries to customer locations (primarily the home of the hospital patient), conduct proof of delivery, technology setup, medical products/equipment placement and notify delivery status, as well as supervise depot personnel in same function. Given the 7-day operating week required by the customer, will generally serve in a Monday through Friday role, but will include weekend shift roles and evening coverage as required, pursuant to scheduling by the Regional Manager and offset to the working week where possible with Technician/Driver personnel. Hold staff accountable for conducting work in a safe manner, ensure that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in Environmental, Health and Safety. Responsible for employee development as a player-coach, which includes training, coaching, counseling, regulatory compliance, and completion of performance appraisals for Technician/Drivers. Maintain general responsibility for disciplinary process in counseling, through oral and written warnings; insure a productive work climate within the Depot. Ensure that accurate attendance/PTO records and scheduling are maintained. Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical product, service and quality issues and maintaining stock-on-hand. Contribute towards Velocare innovation to improve the quality of our service to our customers. Identify opportunities to improve efficiency while providing flawless transactions and services; manage monetary assets and other resources to optimize cost effectiveness. Responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities. Coordinate maintenance of equipment and vehicles, guiding both preventive maintenance and coordinating all necessary repairs. Prepare scheduled and ad hoc reports as necessary. Qualifications Bachelor's degree in related field, or equivalent work experience, preferred 1-2 years related experience, preferred Leadership skills Strong communication skills Strong knowledge of Microsoft Office products Healthcare experience beneficial Must hold a valid driver's license and have a good driving record Ability to lift containers weighing up to 75 pounds Vaccines are required for the position subject to federal, state and/or customer requirements. What is expected of you and others at this level Coordinates and supervises the daily activities of operations, or business support staff in a positive and proactive manner Administers and executes policies and procedures Ensures employees operate within guidelines Working knowledge that decisions and actions have a direct impact on work unit operations and Velocare customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Anticipated salary range: $65,500 - $93,500Bonus eligible: NoBenefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close: 06/19/2024 *if interested in opportunity, please submit application as soon as possible.Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.