Cosmetic Manager

Job DescriptionGeneral Summary:At CarMax, all new managers complete a structured training program to ensure they are fully prepared to succeed in their new role. The Cosmetic Manager in Training is a temporary role designed to give a newly hired external manager the tools they need to assume the role of Cosmetic Manager. All Cosmetic Managers in Training must successfully complete the training program before taking on the role of Cosmetic Manager.

Training includes learning the following Cosmetic Manager principle duties and responsibilities:Ensures that all positions are properly staffed at all timesEnsures that the cosmetic repairs specified result in finished vehicles that meet CarMax cosmetic quality standardsAchieves daily and weekly production targets in each cosmetic work zone (Paint and Detail)Partners with other functional areas and managers as needed to collaborate on questions of vehicle quality and potential kicksParticipates and ensure compliance of all CarMax Training and Process initiativesPerforms all Asset Protection and EH&S responsibilities expected in the roleEnsures positive associate engagement through consistent use of the Associate Care and Communication (AC&C) tools, such as round tables, one-on-ones, and Compass Engagement Meetings.Manages associate at the individual level by using Managing to the Individual (MTI) and through the consistent use of the performance management tools to include performing consistent feedback, observations, file reviews, IDPS, APRs, and performance managementDrives team and store performance in meeting or exceeding all department metric goalsContinually develops functional knowledge

Qualifications:Work requires ability to:Read, interpret and transcribe data in order to maintain accurate recordsComplete CarMax provided training in all areas of the production processMulti-task in a high energy, fast-paced work environmentMust possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy. Speak, listen, and write effectively in dealing with customers and associates across departments1 Year of experience as a Manager or Cosmetic Technician preferredBasic computer skills

Working Conditions:May require walking or standing for an extended period of timeCombination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditionsRotating schedule with shifts that will include nights, weekends, holidays, and 12-hour daysOccasional travel for meetings, training, and special assignmentsAdheres to all CarMax Policies, including but not limited to, Asset Protection, EH&S, and Standards of Professional Appearance