Quality Assurance Supervisor

Title: Quality Assurance SupervisorCity, State: Florence, SCReports to: Director of QA#LI-OnsiteSummary: The QA Supervisor supports the Director of QA to ensure the Florence, SC facility produces safe, in-spec poultry items. They will verify that HACCP and SSOP programs meet the high-quality assurance standards of our company and business partners.Essential Functions: Food Safety / HACCPSupervises and effectively leads the team of QA technicians to ensure accountability and compliance with all Food Safety & Quality programs and specifications, HR policies, progressive employee discipline, and time/attendance policies.Assists QA Director with the maintenance of the HACCP Plan, Reassessments, Flow Charts, and serves as a shift liaison for daily USDA communication.Plays a key role in audit preparation by assisting with weekly QA Reviews with the team, team training, maintaining sign-off rosters and record-keeping. Actively participates in each audit.Provides/oversees GMP/Food Safety-related training for the QA team, new hire orientations and all facility team members.Supervises calibration of instruments, tracking certificates, and re-calibration dates. (Thermometers, metal checks, etc.)Essential Functions: Quality AssuranceEnsures customer satisfaction by helping with customer sample/new item needs, including the coordination of Before, Middle, and End cases for new product runs or per customer s requests. Collaborates with the QA Director on customer concerns, formal responses, and corrective actions.Ensures preparation and readiness for on-site and surprise audits through efficient and accurate data collection; collecting extra checks/data when needed and maintaining all Quality and Food Safety related records in an organized manner.Responsible for ensuring the accuracy and investigation process of Foreign Material. Helps track and communicate supplier bones and foreign material internally and externally.Required Qualifications:Demonstrated three years supervisory or lead experience in a USDA regulated facility OR a bachelor's degree with a prior QA/Food Science (or closely related) internship.Strong interpersonal skills, to include professional verbal and written communication, fluency in English, and the ability to communicate, make decisions and lead teams in stressful situations.Ability to complete HACCP and SQF trainingCompetency in Microsoft Office Suite; emphasis on Word, Excel, SharePoint, and Planner; comfort learning and using new software/applications.Preferred Qualifications:Prior supervisory experience in a BRC audited facility.Knowledge/experience in the meat (esp. poultry) industryBilingual (English/Spanish)Supervisory Responsibility: This position will supervise the QA technicians at the facility.Work Environment: This position will at times work in areas of high noise and varied temperatures (warm to cold). Slippery floors, moving equipment, and dust may be present. Personal protective equipment will be worn as necessary or required.Physical demands: Position requires standing for up to 8 hours, walking, bending and occasionally lifting up to 50 lbs. There will be some office work, but the majority of the time will be on the processing floor.Position Type: This is a full-time exempt position. Some Saturday work may be required.Travel: Minimal travel required. May be asked to travel if needed to support the business.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.