Experienced Security Systems Installer/Programmer

Catalyst Security Group Inc is looking for an Experienced Field Service Technician to join our team. The Field Service Technician will be based out of our Denver, CO office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service. Is familiar with service repair, installation and programming of the following:CCTV Security SystemsAccess Control Security SystemsIntrusion and Burglary Security SystemsData and Fiber Optics Horizontal Cabling SystemsResponsibilities: Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.

Skills / Qualifications:Low Voltage Security Systems Experience a must.Cat5e, Cat6, Fiber Optic Cabling ExperienceStrong Ability to use phone-based apps to perform daily responsibilities and tasks.Demonstrates a high level of customer service. Ability to build strong relationships with the customer and display excellent communication skills.Positive Attitude and Strong Work Ethic.Clean Driving RecordAbility to pass a background check and drug screenOwn Reliable TransportationAbility to learn quicklyAbility to problem-solve and/or trouble-shoot to get the job done. Problem-solving skills and mechanical aptitude.Capable of performing physical labor to include carrying and moving equipment and tools up 75 lbs. or work in small spaces.Ability to work in unusual and sometimes difficult positions in crawl spaces, above ceiling tiles, climbing ladders, scaffolding and lift equipmentAbility to manage your workflow in a timely and consistent manner.Computer skills including Microsoft office/Teams a plusKnowledgeable about all safety requirements