Case Manager
📋 Role Overview & Responsibilities
Job Description
Earn $64,0 00 annually, plus 3 weeks vacation, 10 calendar holidays (Includes 1 floating holiday), 24 hours personal time, and up to 80 sick days.
About Cayuga Centers
Cayuga Centers is an accredited non-profit human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth, and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!
About The Program And Position
Our Home Study and Post Release Services (HS/PRS) program is dedicated to making a significant impact on the lives of unaccompanied children aged 0- 17 ½. Referred through shelters or trusted foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors. We can guide and empower these children and sponsors through an unfamiliar system, which makes a great difference.
One of the responsibilities of the Case Manager is to conduct home studies. These studies involve assessing the safety of the home and the suitability of the sponsor before the child is unified with them. This assessment ensures that the child will be placed in a secure and appropriate environment. The case manager will employ child welfare principles and best practices during this process to ensure the child's well-being.
Furthermore, the Case Manager's role extends beyond the initial placement. They also provide post release services to assess the child and the sponsor's areas of need. This ensures that the child and the sponsor are doing well and are connected within the community. They act as advocates for the child, helping them navigate the unfamiliar system and connecting them with resources that meet their specific needs. This could include medical care, education, mental health services, and any other support required for their well-being. The Case Manager will continue to monitor the placement on an ongoing basis, ensuring that the child's safety and well-being are maintained.
HOURS PER WEEK: Exempt
Regular hours entail Monday-Friday 9am-5pmMust be available to work afternoons, evenings and weekends required
FUNCTIONS
Ensure safety for all youth on caseload Manage a high turn-over caseload Comply with agency and regulatory policies and procedures Coordinate initial intake for each youth Conduct home studies Coordinate and handle an estimated caseload of 40 youth at any given time (HS and PRS cases) Contact each UC and sponsor within 24 hours of case assignment Conduct safety screenings and mental health assessments Coordinate, schedule, and confirm necessary services for each youth in their location Communicate regularly with the youth and sponsor to address any needs and/or concerns Ensure all assessments, reports, and team case notes are current in the hardcopy file and electronic file Ensure each youth is enrolled and attending school Respond to client emergencies within or outside work hours Travel throughout the region, and potentially outside of the assigned region, to complete home studies and in-person case contacts. Case Managers may be required to travel up to 2.5 hours for home visits in their personal vehicle.
Experience And Skills
Bachelor’s degree in relevant behavioral/social sciences field requiredExperience conducting home studies according to state requirements requiredStrong professional writing, particularly for assessment reports, requiredKnowledge of local community social services requiredExperience working with immigrant populations requiredOne to three years of progressive experience in case management preferredChild welfare experience and professional licensure strongly preferredAbility to work in a fast-paced environmentStrong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applicationsAbility to work well with people from many cultures, non-English speakers, and LGBTQ childrenBi-lingual - English- Spanish required. All agency documents and records are in English, so English writing proficiency is required. The position itself requires Spanish speaking, writing, and reading proficiencyValid driver’s license in a state located within the assigned region and personal, reliable vehicle to conduct home visits - requiredAbility to travel extensively, both via ground and air, requiredReliable vehicle required to travel to client locations up to 2.5 hours away
PHYSICAL REQUIREMENTS: Reliable vehicle required
Word processing: Including responding to e-mails, composing letters, completing computerized documentation, transcribing minutes for meetings, etc.: This involves sitting at a computer for several hours a dayCompleting paperwork -Such as copying and staplingMust be able to lift up to 50 poundsSit/ride in vehicles, busses, subways, trains, planes - public transportation for lengthy periods of timeWalk up/down stairsWalk to enter/exit subway and other public transportationWalk several blocks to get to required location
Benefits
As a full time benefits position, staff is eligible to enroll in medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, and 401(k) benefits.
In accordance with federal, state & local laws, we maintain a drug-free workplace and perform pre-employment drug testing.
Benefits
120 hours of Vacation 10 Holidays, 3 Personal Days, Medical Appointment Time Medical, dental, and vision insurance Pet and Legal insurance Employee Assistance Program FSA, Transit, and Parking savings accounts Supplemental life insurance, critical illness, enhanced short-term disability benefits 401(k) match up to 6 % Corporate Discounts Program Sick Leave Pool Identity Protection Hybrid remote working
Why Cayuga Centers?
Certified Great Place to Work ® Workplace Wellness Award Finalist Council on Accreditation (COA) Accredited Implement best practices and evidence-based interventions Committed to employee professional development and advancement We embrace change, innovation and opportunities Our diverse workforce acts and leads with human sensitivity and respect Large and growing national footprint
Frequently Asked Questions
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This position is located in Baltimore, MD with potential relocation and sponsorship assistance depending on candidate qualifications.
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