Accounts Receivable Collection Specialist
📋 Role Overview & Responsibilities
Do you thrive on providing a great customer service experience? Are looking for a place where you can make a positive difference?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
Our Accounts Receivable Collection Specialist helps our communities run smoothly and contributes to our residents’ satisfaction.
This position pays $20.50 - $21.15 hourly.
What you’ll accomplish:
Responsibilities of Collection Specialist
Prepare collection reporting for portfolio of associations Execute Delinquency Process in VMS for assigned portfolio Review of Delinquency Maintenance module in VMS for credit & zero balance accounts Prepare lien documentation per collection policies Release liens for accounts that balances are paid Prepare accounts for legal referral to attorney offices Correspond with attorneys regarding payments received/open accounts as needed Correspond with residents regarding account balances Correspond with site teams regarding delinquent accounts Post legal payments in VMS & maintain proper check back-up Maintain organized back-up and responsible for monthly filing Establish and monitor payment plans for assigned portfolio Other tasks/projects as outlined by department leader
Daily Workflow of Collection Specialist
Review new correspondences (emails & voicemails) and provide responses within 48 hours Daily review of Delinquency Maintenance detail to close credit & zero balance accounts Post any received legal payments, code for deposit & create backup documentation for each deposit Minimum of monthly filing for these documents in CCMC designated file cabinets Based on calendared tasks, prepare collections reporting by queuing delinquency reporting in VMS & preparing recommendations for new collection actions in excel report Correspond with association for lien & legal approval accounts recommended Update collection tracker with date of process & order #s for processed items upon completion of charge application in VMS Prepare any approved liens for recording Prepare any approved accounts for legal referral Monthly review of monitored payment plans Monthly confirmation of legal accounts with onsite/attorney
What we’re looking for:
Two years’ accounts receivable experience, preferred HOA industry experience, highly preferred Experience working in a fast-paced environment Effective multi-tasking skills Excel/Microsoft Office Suite experience Excellent communication skills both written and verbal Ability to work independently and problem-solve with minimal help Strong organizational and prioritizing skills Must pass a pre-employment drug screen and background check
What we offer
Comprehensive benefits package including medical, dental, vision, and life insurance Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid vacation, holiday, and volunteer time Company-paid Short-term Disability Optional Long-term Disability Employee assistance program Optional Pet Insurance Professional education assistance Perhaps most importantly, a service-oriented team who is dedicated to your success!
About our Team
Our team members are the strength behind CCMC. If you thrive working in a fast paced environment, enjoy portfolio work, are driven to succeed and enjoy building strong client relationships, this role could be just right for you.
Frequently Asked Questions
How do I apply for the Accounts Receivable Collection Specialist position at CCMC? ▼
Click the “Apply for this Position” button on this page to submit your application directly to CCMC without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Tempe, AZ with potential relocation and sponsorship assistance depending on candidate qualifications.
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