Full Time Route Driver - Pallet Collection (Aurora, CO)
📋 Role Overview & Responsibilities
Position PurposeThe CHEP Low Volume Representative (LVR) will be responsible for executing multiple less-than-truckload deliveries and collections daily. They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR Program. This will include partnering with multiple internal functions, building and executing project plans as well as leading teammates through training of new processes.
Major/Key AccountabilitiesOperate a CHEP owned box truck (or similar equipment) in compliance with all DOT Regulations and CHEP Safety requirementsExecute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possibleWork with local customers on program compliance in order to drive efficiencies and increase collection volumesDocument all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnelVisit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program’s customer baseDevelop, communicate and implement improved processes focusing on key performance areas within the LVR operationsPartner with internal resources to build and execute project plansServe as a resource and trainer for LVR Representatives on key performance areas
MeasuresDOT & Safety ComplianceOn Time Performance/Customer Service LevelsOperational Cost OptimizationTotal Pallets Delivered/CollectedNew Customer/Location GrowthLVR Program Cost Performance
Authority/ Decision MakingCustomer Issue ResolutionDelivery/Collection PrioritizationWorking AutonomouslyWorking within a Matrix Environment
Key contactsInternal:Asset Recovery RepsLTL CoordinatorsCustomer Service Field RepsService Center/Operations Supervisors, Clerks and ManagersExternal:Key Retail & Manufacturing Customers (Local level)NPDs (Local level)Potential Customers (Local Level)
QualificationsWilling to lift 65 lbs. on a regular basisMust have a clean driving recordMust be able to obtain a DOT medical card with no restrictionsAble to execute and optimize provided delivery/collection routesStrong communication skillsOn-the-fly Problem SolvingComfortable working autonomouslyAble to develop relationships with new customersStrong Analytical skillsAble to lead peers
ExperienceMulti-stop driving (no overnights)DOT & Safety Compliance OwnershipRoute Optimization/ManagementLocal Customer Relationship BuildingFront line operations leadershipNew Customer Development (Desired)
Skills and KnowledgeDOT RegulationsBasic Microsoft Office (Excel, Outlook)Routing Management Apps/Software (Desired)Customer Service Programs
LanguagesEssential:EnglishDesirable:Spanish
The salary range for this position is starting at $22.50 per hour. The actual pay offered will be determined based on relevant business and candidate factors including but not limited to skills, qualifications, depth of experience, geographic location and business or organizational needs.
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This position is located in Aurora, CO with potential relocation and sponsorship assistance depending on candidate qualifications.
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