IoT Hardware Field Test Engineer - Santa Clara, CA

By combining state-of-the-art data science techniques, cutting-edge Internet of Things (IoT) technologies, and Software as a Service, we enable a more connected, intelligent and efficient supply chain. We’re creating value from massive, connected data. Our unmatched insights illuminate more than 300,000 supply chains and more than a million customers and partners. Our 350+ million pallets, crates and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably, and safely.

CHEP is a Brambles / BXB Digital company, the global leader in supply chain logistic solutions operating through the CHEP brand. Brambles Limited is listed on the Australian Securities Exchange (ASX) and has its headquarters in Sydney, Australia. Operating in more than 60 countries, with its largest operations in North America and Western Europe, we employ more than 14,500 people and owns over 550 million pallets, crates and containers through a network of approximately 850 service centres.

IOT HARDWARE FIELD TEST ENGINEER

• This position requires to be commutable to the Santa Clara plant up to 2 days / week

POSITION PURPOSEThis position will plan, execute and report out learnings of IoT hardware test/validation activities. The person will also support Corporate teams in troubleshooting and improving IoT hardware solutions.

SCOPEThis position will be responsible for designing, planning, executing, and reporting on hardware testing and validation activities. Such tests range from durability testing, feature/sensor capability testing, device operation, and device failure investigative tests.

Act as a stage gate in the development of new products and features.

MEASURES• Complete hardware testing, validation and reporting per internal and customer timelines.• Ensuring new products and features meet requirements through testing.• Develop new tests based on customer and internal requirements.• Execution of test per planned timeline• Providing technical support to other teams when needed.

MAJOR / KEY ACCOUNTABILITIES

Be a key point of contact for other corporate teams and manage resources in completing test activities to meet deadlines.

Support the development and improvement of hardware products and features:• Become knowledgeable of IoT Solution’s hardware capabilities and features.• Execute the hardware testing and validation of devices.• Support device failure troubleshooting and resolution, and when needed plan and execute tests to identify failures.• Support IoT Solution’s hardware development by working with Edge Team and providing expertise during the design stages• Coordinate with internal teams, vendors, suppliers, and other stakeholders on resource and material planning necessary to execute hardware testing and validation.• Be Digital Operations Stage Gate to ensure Digital Solution Meets the operational needs of the customer.

Industry Analysis and Support• Evaluate competitor IoT products/solutions and provide assessments to Team on performance, gaps and development needs.• Keep up to date with latest industry standards and advancements in IoT devices.

CHALLENGES / PROBLEM SOLVING• Designing tests or validation plans where multiple variables may not be able to be controlled.• Working remotely with customers and team members in international locations• Co-ordinating vendors/suppliers and other stakeholders on materials and resource planning required to execute test activities.• Learning both own and competitor’s IoT Solution’ hardware to carry out competitive analysis.• Must be willing to travel up to 30%• Must be able to travel Internationally if needed.• Have flexible work schedule to collaborate with cross functional team members and support activities in other time zones.

AUTHORITY / DECISION MAKING• IoT Solution hardware and features Stage Gate, determine if solution is operationally ready for different stages.• Vendor / supplier selection as needed to support test activities.

KEY CONTACTS

Internal: Corporate Digital teams (Commercial, Product, Engineering, Implementation, Support), Manufacturing Operations, ITExternal: Equipment manufacturers and material vendors

QUALIFICATIONS• Technical degree in Mechatronics (Mechanical and Electrical) or Electrical Engineering with experience/exposure in Product Introduction and hardware Testing.• Strong Excel skills using features like pivot tables and other advanced functions.• Must be willing to travel up to 30%• Must be able to travel Internationally if needed.• Have flexible work schedule to collaborate with cross functional team members and support activities in other time zones.• Good experience in durability/reliability testing and validation.• Experience developing test plans, executing tests, and providing analysis and reports on test results.• Proven history of collaborating with stakeholders both remotely and in person.

Desirable Qualifications:• Exposure with IoT and/or hardware design or fabrication.• Experience in new product/solution/equipment development and launches as user or provider.• Customer facing experience

EXPERIENCE• 2+ years’ experience developing, executing, and reporting test and validation activities.• 2+ years’ experience with hardware device operation product design or introduction.• 1+ year with focus on product durability and reliability activities

SKILLS AND KNOWLEDGE• Proven technical skills related to hardware technologies.• Proven knowledge and experience in hardware testing and validation.• Strong data analytical skills• Strong communication skills

The salary range for this position is $78,000 to $118,000 / year. Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.” Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.