Manager, Durability Initiatives

Position Purpose

This Position is responsible for driving an improvement (reduction) in the proportion of the US pallet pool that requires repair/refurbishment as determined by the CHEP pallet criteria. This is accomplished through a combination of:Data Analytics – combining data from audit results, vision systems data, and plant reported data using tools like PowerBI to identify trends and facilitating corrective action working with the Operations Team as requiredLeading the implementation of pallet durability initiatives which may include:Physical changes to the pallet (new nail pattern, improved lumber species, etc)Service Center best practice implementationImprovements to material handling practices at either customers or service centers

Major/Key AccountabilitiesDrives an improvement (reduction) in the proportion of the US pallet pool that requires repair/refurbishment (damage ratio) as determined by the CHEP pallet criteria. A small change in damage ratio drives significant value to CHEPImproves the “Bottoms Up Damage Rate Report” leveraging support from the digital team to drive automation and visualization of a plants reported damage rate compared to expectationsDrives corrective action if a service center’s damage ratio is different than projection, in partnership with local operations teams. Monitor follow-up as required.Drive an increase in automation and actionability from reportingOwn 1-3 US pallet durability initiatives to improve the health of the US pallet pool and reduce the need for repair with mentorship from direct manager. Examples of initiatives may include things like:Ensuring our nails are made from the most optimum carbon-content steel . Increasing the use of more durable lumber speciesDriving improvements to the repair process to ensure pallets will lastOptimizing the nail plates used in new palletsCreate and lead temporary cross-functional teams to achieve specified initiative goals. Maintain the initiative progress through the CHEP initiative management tool, and communicate progress/results to senior leadership as required

Key contactsInternal:Operations TeamLogistics TeamQuality TeamBusiness Intelligence TeamS&OP TeamFMS Reporting TeamRetail Sales/Commercial FinancePlant Stock Management

External:3rd party operatorsNew pallet manufacturersLumber vendors

QualificationsEssential Qualifications:BS/BA degree in Engineering, supply chain, operations research and/or commensurate experience

Desirable QualificationsPMP or other project management certificationsMBA

Experience2-5 years of experience leading projects and/or initiatives in areas of product reliability, product improvement and/or operational process improvements2-5 years of experience blending data and leveraging visualization reporting platforms to drive actions and improvements

Skills and KnowledgeBuilding and leading temporary project/initiative teams to achieve tangible resultsStrong comfortability with large data sets and data analytics

LanguagesEssential: English

The salary range for this position is $84,000 to $127,000 per year. Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.