Supervisor/Hourly

Job Details

Description

Shift time - 7:00 am - 4:00 pm (Mon - Fri) 30 minute Lunch

Job Summary

Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives. Supervise cleaning and floor care services operations and logistics; interact as a company representative between crew leaders and customers; ensure contract tasks are completed to standards; enforce quality plans and practices within the operational teams. Position requires strong leadership, management, and interpersonal skills with clear compassion and respect for employees and persons with disabilities.

Essential Functions

Complies with all Agency policies and procedures and follows contract specificationsKeeps up with contract changes, modifications, and provisionsReads, writes, and speaks (communicate and relate information) EnglishOversees all aspects of cleaning of assigned areasTrains employees in proper cleaning proceduresActs as mentor to newly hired custodiansAssigns general cleaning, maintenance, and floor care service dutiesEnsures all work is performed to contract specifications or company directivesPromptly answer/respond to all calls or messages from APM, PM or representativesEnsures all work follows Chimes DC Quality Control Program and OSHA guidelinesInspects scheduled work, keeps daily log of cleaning discrepancies and make correctionsSigns inspection reports and other correspondence on behalf of Chimes DCEnsures completion of special cleaning requests as assigned by ManagersEnsures assigned custodial workers and lead workers follow work & time schedulesMaintains daily time and attendance records for assigned staffVerifies acceptability of leave requests and return to work documentationEnsures compliance with dress code and personal hygiene standards for self and staffImplements safety policies and proceduresEnsures compliance with safety and security procedures for self and staffAssists in keeping and accounting for SDS book current and chemical list updatedReports malfunctioning fixtures and necessary building repairsCompletes time studies and appraisals according to established guidelines (not all sites)Evaluates, disciplines, supervises, and provides feedback to assigned staffAccount and order supply inventories and supplies orders with approval of APM/PM/CAEnsures accountability, care and maintenance of property, chemicals and equipmentPasses and complies with CPR/First Aid training and OSHA trainingAttends meetings and training programs and relates information to employeesAttends work regularly and remains on site for scheduled shiftPasses and complies with all building and security requirements and procedures

Secondary Functions

Assists with completion of new hire paperworkActs as APM in absence of the APM if requiredWorks with outside agency staff and job coaches to aid Chimes employeesEnsures customer satisfaction/communication according to the statement of workPerforms other duties, tasks, and special projects as requiredDuties, responsibilities, and tasks may change at any time with or without notice

Other requirements

Valid driver’s license from state of residence and ability to drive, if applicable for siteLicense must have been valid for at least 3 yearsAcceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and proceduresIf driving 15 passenger van, must be at least 25 years old

Essential Personnel

This position is designated as essential. This means that when the facility is faced

with an institutional emergency, employees in this position may be required to remain at their

work location or to report to work to protect, recover, and continue operations at the facility.

Education

High School diploma or equivalent preferredValid CPR/FR certification preferredKnowledge of regulatory standards

Experience

Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contractDemonstrated ability and knowledge of building service management relevant equipment, chemicals, and their application