Manager/MGR In Training

Rocky Mountain BU - Region 04 - Market 03: 330 S Kalamath St, Denver, Colorado 80223

Availability - Shift/Days

Flexible Availability

Essential Duties

The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:

Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).

Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.

Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.

Maintains a professional and supportive image among subordinates and supervisor.

Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.

Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.

Store Relationships

Develops positive and professional relationships with all suppliers.

Promotes excellent service and resolve customer complaints in a timely, professional manner.

Provides regular and predicable onsite attendance.

Promotes and ensures a safe, positive public image within the neighboring community.

Training And Development

Prepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins.

Trains all employees ensuring that customer service, store image and marketing execution meet Company standards.

Trains all employees on safety procedures and promote safety awareness.

Mentors and trains all employee on cash awareness and expectations to help reduce risk to the company/BU.

Ensures employees complete all required training in a timely manner.

Communications

Develops ways and means to ensure that all employees receive proper communication in a timely manner.

Establishes periodic on-going communication meetings with all store employees and the Market Manager.

Organizing And Planning

Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives.

Organizes and maintains all store files and manuals.

Manages and supervises store employees to ensure that all required and requested reports are completed accurately and timely.

Manages and supervises store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.

Ensures that all required employment related posters and signs are in a place that is easily accessible to all employees.

Financial: Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.

Budgets and forecasts P&L lines, as well as understands and manages merchandise margins.

Safeguards and accounts for all money received and disbursed.

Performs all other financial analysis necessary to maximize sales and net profits.

Notifies Market Manager of any sales, cash, inventory or operating discrepancy.

Job Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience or an equivalent combination of education, training and work experience preferred.Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR) and Store Assistant (SA) job descriptions.Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.Ability to use computer, or acquire those skills necessary to use a computer at the store, which includes completion and analysis of reports, inventory control, cash control, employment related forms, etc.A valid driver’s license and dependable transportation.Ability to have open availability.Ability to communicate (orally and in writing) in English.Ability to perform essential duties and physical functions described above.Ability to work in the conditions described below.Ability to operate a motor vehicle.Ability to sit for long periods of time.Certificates & Licenses: Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Complete physical activity inventory of the position includes:

Ability to work a minimum of 50 hours per weekAbility to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoorsAbility to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups).Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination.Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)Able to reach overhead for objectsAbility to bend and twist at waistAbility to communicate orallyAbility to operate a cash register and/or computer keyboardAbility to stoop, kneel, squat, bend, push, and pullAbility to work aloneBe exposed to occasional noiseAbility to sta

Availability - Shift/Days

Flexible Availability

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, You Will Enjoy

Medical, Vision, Dental, & Life Insurance/Short & Long Term DisabilityFlexible SchedulesWeekly PayFull-Time or Part-TimeLarge, Stable EmployerFast Career OpportunitiesWork With Fun, Motivated PeopleTask VarietyPaid Comprehensive Training401K With a Competitive Company MatchFlexible Spending/Health Savings AccountsTuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You Are Good At

Selling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestions

Great If You Have

Retail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your career!Willingness to learn and have fun!

Physical Requirements

Ability to stand and/or walk for up to 8 hoursLift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift and/or carry up to 60 pounds from ground to waist levelPush/pull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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