Senior Product Manager
📋 Role Overview & Responsibilities
Senior Product ManagerAtlanta, GA (3 day - Hybrid)Long Term Contract
Job Summary: We are seeking an experienced Senior Product Manager to join our team and drive the development and enhancement of our product offerings. The ideal candidate will excel in client interaction, possess strong design facilitation skills, and demonstrate technical proficiency in user experience technologies. This role offers a unique opportunity to lead product road mapping, conduct research and development activities, and contribute to the overall success of our products by optimizing user experiences and aligning with client needs and business goals.
Key Responsibilities:Client Interaction: Serve as the primary point of contact for individual clients, ensuring exceptional service and satisfaction throughout the project lifecycle.Design Facilitation: Lead and facilitate design thinking sessions, leveraging certification in design thinking methodologies to foster collaboration and innovation in product design.Technical Proficiency: Utilize knowledge of Interactive Voice Response (IVR), bot flows, and other user experience technologies to enhance product interaction and usability.Product Roadmapping: Articulate, build, and drive product roadmaps in collaboration with clients and internal stakeholders, ensuring alignment with user needs and business objectives.Research and Development: Conduct heuristic studies with business users to derive actionable insights and identify opportunities for user experience enhancements.Assessment and Analysis: Regularly assess the current product offerings, gather user feedback, and analyze market trends to optimize and iterate the user experience.Desired Qualifications:Experience: A minimum of 5+ years in product management is required for this senior role, with a proven track record of successfully managing and enhancing product offerings.Education and Certification: A degree in Design, Human-Computer Interaction, Computer Science, or a related field is preferred. Additional certifications in UX, design thinking, or related areas are highly advantageous.Skills: Strong ability to apply UX design best practices to design solutions, with a deep understanding of mobile-first and responsive design principles. Excellent communication skills to articulate design processes, ideas, and solutions to both internal teams and clients.Project Management: Proven ability to manage multiple projects simultaneously, guiding project timelines and deliverables from conception to completion while maintaining a high level of quality and attention to detail.
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This position is located in Atlanta, GA with potential relocation and sponsorship assistance depending on candidate qualifications.
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