Delivery Lead

Who You'll Work With

The People Strategy & Operations (PSO) team is looking for a dynamic and engaging Delivery Lead to drive efficient and effective enablement for transformational solutions. The People Strategy & Operations team leads People & Communities in prioritizing, sequencing, and deploying People & Communities programs and solutions using streamlined processes, systems, and intelligence. We manage the People & Communities portfolio, operating system and provide targeted consulting services for People & Communities. This role will partner across multiple different ecosystems.

What You'll Do

Consult to Problem Solve

Identify and understand complex and ambiguous problemsResearch and understand the transformational solution, impact and intersections with the HR and IT Strategic prioritiesProvide best practices to support reason development, and identify solutions to draw insights aligned to business strategy

Enhance Solutions

Partner with People & Communities to enable an efficient and effective approach, simplifying all areas of process, identify interdependencies across the solutionProvide continuous feedback loop and drive simplificationDrive continuous improvement (e.g., evaluate program progress and results against success metrics); create or re-engineer processes, resources, structure to gain productivity and improve program

Program Management

Leverage offering repository to drive simplicity, repeatable and scalable solutions, and ensure documentation of key decisions and assumptionsRisk assessments, monitor deadlines, escalate risks, provide line of sight to financial impactsPartner to consistently clarify scope engagements and outcomes with key stakeholders

Drive One People Strategy Experience

Provide analysis of alternatives including return on investment and Level of Effort (LOE) impact to provide comprehensive awareness to balance the efficient vs. effective decisionFacilitate the creation of simplified and visual “solution stories” aligned to business strategy and solution outcomesDrive adoption of the People & Communities operating system

Stakeholder & Client Engagement

Serve as the key point for the PSO team to bring together individuals and teams throughout the process and at various levels of business and technical organizations, including external vendorsSimplify, scale and communicate complex concepts at multiple levels of understanding to drive efficient and effective experienceEstablish strong relationships with cross-functional teams and troubleshoot to People & Communities is moving forward together

Embody our PS&O Star Values

Exemplify and model the Conscious Culture mentalitySupport, celebrate and have your fellow People Strategy teammates backsPut the employee experience at the heart of everything we doCommit to continuous improvement and continue to grow together!

Who You Are

You are skilled at partnering across all levels of the organization, getting results and organizing complexity. You are curious, think creatively, and are action and results oriented. You thrive solving problems and continuously seek interconnectedness. You have an eye for detail as well as for the big picture. You are passionate about transforming the business and take pride in going above and beyond. A self-motivated individual who is positive and willing to learn and get up to speed quickly.

Our Minimum Qualifications For This Role

Minimum 10+ years experience shaping, designing and delivering solutions for major transformational changeBackground as a technical implementation consultant or account managerProven experience implementing complex systems and delivering results with ambitious deadlines across multiple stakeholders

Preferred Qualifications

HR Technology Implementation experience including Workday, ServiceNow, and Application Tracking SystemsPMP, CSM, CPM, Agile Certification a plus

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (39 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair. Don’t care. Tattoos. Show off your ink. Like polka dots. That’s cool. Passion for technology and world changing? Be you, with us!