Product Security Incident Response Team (PSIRT) Leader (Remote)

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most important to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and intelligent with technology that simply works.

The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites.

As the leader of Meraki's Product Security Incident Response team (PSIRT), you will have a substantial impact on the security of millions of Cisco Meraki networks and end-users around the world. Meraki PSIRT handles the receipt, investigation, and public disclosure of security vulnerability information for Cisco Meraki products offerings.

At Meraki, teams work on an exciting array of groundbreaking technologies from artificial intelligence & machine learning, to desktop agents, to container orchestration in the cloud and within IoT device firmware. We believe in fostering a positive culture by hiring, mentoring, and empowering smart, helpful, humble people and providing equal opportunities for all employees to thrive. With the support of senior leadership teams, we constantly look for ways to improve organizationally. We are confident you will love it here!

Key Responsibilities For The Product Security Incident Response Team

Take ownership and handle inbound reports of security vulnerabilities, engaging directly with internal engineering, support, communications, legal teams etc. to drive issues to resolution. Craft vulnerability disclosures tailored to various cases e.g. 3rd party CVEs, bug bounty program, vulnerability scan results etc. Surface patterns of vulnerability risk exposures that require improvement in product security assurance practicesCommunicating risk based quality measurements at all levels of management, both internal and external. Responding to and managing customer-impacting security vulnerability events. Working collaboratively with specialists across Cisco to diagnose, introduce detections capabilities, and tackle sophisticated technical problems. Build and maintain collaborative relationships with various internal business units and other key partners to effectively resolve issues without any barriers

You are an ideal candidate if you

Have 10+ years of experience leading technical cyber security programsHave driven development of incident response procedures for large product offer organizations in collaboration with parent entitiesHave orchestrated vulnerability remediation and risk strategies to simplify prioritization for product offeringsAre an SME for vulnerability scoring systems (EPSS, SSVC, CWSS, CVSS), standards (CVE, CWE), and intelligence communitiesSeek opportunities to embrace transparency into risk areas and building trust outcomes that enable business opportunities Have built and maintained relationships with PSIRT, ISACs, and alliances to capture or share vulnerability intelligence pre-disclosureHave a strong understand of secure development lifecycle practices that improve quality and trustworthiness

Bonus points for

Experience with IoT platforms, large-scale bare metal distributed systems, and/or client-server architectures

About Meraki

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.