Director of Marketing & Proposal Operations

Key Requirements Snapshot: Candidates must be able to demonstrate a minimum of 15 years of increasingly responsible leadership experience in:Strategic opportunity management and proposal production resulting in consistently successful pursuits. Candidates will be provided with the opportunity to present information regarding the number of proposals written, awarded, dollar values and timelines as part of the recruitment and consideration process.Collaboration with leadership to increase sales volumes and diversify the client services portfolio.Development and implementation of marketing strategies and campaigns that result in increased market share and growth.

Thank you, in advance, for exploring potential employment opportunities with Citadel CPM and specifically the role of Director of Marketing & Proposal Operations. This role will offer the ideal candidate an exceptional opportunity to join a thriving company that truly values its employees and clients. The Director of Marketing & Proposal Operations will be a vital member of the company’s leadership team and will provide direct support and guidance to many levels of management and administration throughout the company. Reporting directly to the President/CEO, the Director will be strategically positioned to guide the company with its expansion goals and set forth the best practices possible regarding proposal initiatives and successful client matches.If the essential duties and position description highlighted below match the type of career opportunity that you are seeking, it would be a pleasure to hear from you at your earliest convenience.

ABOUT CITADEL CPM:Citadel CPM is a California corporation, headquartered in Los Angeles County with offices in Fullerton, Long Beach, Pasadena, Riverside, and Sacramento, California, as well as Phoenix, Arizona. The company was established in 2006 to provide professional construction project management services to Federal, State, and municipal agencies in the justice, corrections, education, healthcare, infrastructure, and military market sectors.

The core values of Citadel CPM center around three principles:IntegrityThe professionals who represent Citadel CPM maintain a high level of integrity in performing their services. They understand the importance of their role as owner representatives and the importance of their responses to situations to avoid any perceived conflicts of interest.ProfessionalismCitadel CPM strives to staff our clients’ projects with credentialed professionals who possess the appropriate degrees, licenses, and certificates. We provide financial incentives for our employees to continue their professional development and encourage them to attain Leadership in Energy and Environmental Design (LEED) accreditation, Certified Construction Manager (CCM) certification and professional registration.ResponsivenessCitadel CPM is committed to being fully responsive to our clients. Our size enables us to be flexible, adjust and respond quickly to the changing needs of our clients, and accommodate a broad range of construction project management services. Our personnel fit seamlessly into a client’s organization as owner representatives. They understand their clients’ demanding projects and political challenges and are experienced in working and responding to situations under those circumstances. They are there to represent the client and Citadel CPM is here as a resource for them to make every project rewarding, every challenge successful, and every client satisfied.

ABOUT THE DIRECTOR OF MARKETING & PROPOSAL OPERATIONS POSITION:The Director of Marketing & Proposal Operations is responsible for the development and production of proposals and statements of qualifications in response to various procurement solicitations in collaboration with the CEO, Market Sector Leader, and staff. This position requires strategic thinking, excellent technical writing abilities, exceptional time management and organizational skills, superior interpersonal skills with clients and staff members, and mastery of the best practices in marketing and brand development for a construction project management consultancy group.

ESSENTIAL JOB FUNCTIONS

Lead the production of winning proposals to include writing original content tailored to suit the client needs.Apply strategic and analytical thinking to determine if a particular Request for Qualifications and Proposals aligns with Citadel CPM’s business plans, staffing levels, areas of expertise, and internal capacity.Demonstrate the meticulous preparation of proposals that reflect the highest standards in editing, quality content, clarity, storytelling, and persuasiveness.Develop and maintain a proposal management process for the firm that provides for the strategic customization of each proposal to address the clients’ stated needs.Ensure that the various aspects of proposals and other written materials are compliant with the bid request requirements, accurate, and delivered in a timely manner.Schedule and conduct project kick-off meetings and strategy sessions regarding proposals that are in various stages throughout the proposal pipeline.Conduct sales opportunity reviews that focus company resources on opportunities which best align with the Citadel CPM business plan.Establish and maintain a digital searchable OM/CRM database to include the full lifecycle of opportunities, client history, active projects, and archived project history.The OM/CRM shall include a database for employee resumes including maintenance of key elements such as project experience, client history, and certifications.Maintain the company’s certifications for marketing purposes.Develop and implement a comprehensive marketing and branding strategy to increase brand awareness and grow the Citadel CPM presence in the industry.Manage the company’s external brand through strategic use of the company website, industry association engagement, and social media platforms.Lead the production of marketing materials that incorporate the company’s brand, services, and values.Lead the effort to generate the Citadel CPM Newsletter. This effort requires a combination of project management, original content creation, design, and publishing skills and abilities.Provide support for business development functions such as preparations for marketing and proposal presentations, industry events, and networking opportunities.Evaluate the Marketing Department’s ongoing needs regarding staffing, technology, automation, file maintenance, employment data, materials and equipment needed, office space and configuration, and other vital functions within the Department.

REQUIRED EDUCATION & LICENSURE:*Required: A bachelor’s degree from an accredited College or University in Business Administration, Communications, Marketing, English or Journalism, Architecture, Engineering, Construction Management, or a related field of study.*Consideration of Exceptional Experience: In the event that a candidate for this position can demonstrate exceptional professional experience, training and/or superior achievement in the specific duties outlined herein (and these accomplishments approximate the training and/or experience that would ordinarily be derived from formal education culminating in a degree), the candidate may still be considered for this position.

Additional Requirement:Valid and current driver’s license and automobile insurance.

REQUIRED QUALIFICATIONS/COMPETENCIES:A minimum of 15 years professional experience, including at least five years as the lead manager of proposal creation and delivery in the AEC Industry with a preference for the construction management field.High level of motivation to succeed in a highly competitive market by identifying growth opportunities for Citadel CPM and matching those opportunities with exceptionally prepared and marketed proposals.Demonstrated experience in creating winning proposals in response to Requests for Qualifications and Proposals issued by Public Agencies (City, County, State and Federal level).Critical thinking coupled with excellent written and verbal communication skills.Meticulous attention to meeting project deadlines and adhering to budget limitations is essential.Effective collaboration skills to work harmoniously with project pursuit teams.A passion to lead and mentor proposal managers and coordinators to assure the continuous growth and development of the marketing team.Ability to oversee sensitive information and maintain discretion.Software proficiencies:-Adobe Creative Cloud (Illustrator, Photoshop, InDesign, & Acrobat Pro)-Canva-Microsoft Office Suite (Word, Excel, Power Point)-Microsoft SharePoint-Deltek Vantagepoint-Website Builder: WordPress/Wix/SquareSpace/Etc.

PHYSICAL DEMANDS:This position is generally expected to be in person working from the Pasadena office. The physical demands associated with this position are consistent with working indoors in an office setting with an automated air system. The position is primarily sedentary with movement throughout the workday to include a wide-range of physical movement such as standing, prolonged sitting, reaching, lifting up to 20 pounds, carrying up to 20 pounds, working in files, long periods of typing on a keyboard, manually reviewing documents, extensive reading and writing, talking on the telephone and when meeting with other individuals, attending video-based meetings such as Teams and/or Zoom, and other physical activities related to working in a typical office setting. Occasional driving or travel may be necessary.