HR Delivery Partner

Job Id: 24737271

The Human Resources (HR) Delivery Partner is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

Responsibilities

Ensure proper management for all cases assigned to the Core HR Delivery - Global EIB assignment groups within agreed SLA goalsPerform analysis, validation, and documentation of current and future state in relation to employee data changes prior to and post completion of mass uploadsPrepare reports and administrative requirements that may be required of the Core HR Delivery Global EIB teamDeliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiencyResponsible for HR delivery and implementation across the employee lifecyclePartner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessedPartner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutionsEnsure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistentlyWork with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountabilityResolve moderately complex HR issues conferring with managers when necessaryAssist progressively larger or more complex employee populations and participate on cross-Citi projectsHas the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

5-8 years of relevant experiencePrevious relevant experience with Workday preferredProficient in Microsoft OfficeKnowledge of applicable US Employment lawsWorking knowledge of industry standards and practicesDemonstrated analytical skillsConsistently demonstrates clear and concise written and verbal communication

Education

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group

Human Resources

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Job Family

HR Advisors & Generalist

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Time Type

Full time

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Primary Location

Tampa Florida United States

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Primary Location Full Time Salary Range

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date

Apr 26, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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