Part Time Teller (20 Hours)- Lakewood Branch

Job Id: 24740902

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer servicePerform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cashIdentify referral opportunities for new products and services based on client’s financial goalsEducate clients on digital and self-service opportunities offered by CitiAdhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assetsEnsure all client needs are met and effectively manage client issues/concerns, escalating as neededMaintain working knowledge of client accounts as well as new and existing products and services offered.Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

Previous relevant experience preferredDemonstrated sales and customer service experienceMoney handling experienceEffective problem solving and communication skillsAbility to work well in a team oriented environment

Education

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The salary range provided in this posting is based on a 40 hour work week

• -----------------------------------------------------

Job Family Group

Customer Service

• -----------------------------------------------------

Job Family

Branch Service

• -----------------------------------------------------

Time Type

Part time

• -----------------------------------------------------

Primary Location

Lakewood California United States

• -----------------------------------------------------

Primary Location Full Time Salary Range

$41,600.00 - $49,360.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

The hourly rate corresponding to the annual range is

$20.00 - $23.73

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

• -----------------------------------------------------

Anticipated Posting Close Date

Apr 25, 2024

• -----------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting