College Internship - DSO Systems and Performance Intern

Position Description

Seattle Public Utilities (SPU) is seeking one (1) graduate student intern to join the Development Services Office (DSO), within SPU's Project Delivery and Engineering Branch (PDEB). The Systems & Performance Intern will learn about and assist with various components of work volume and performance reporting, internal data systems, data management and quality control, and data visualization. DSO assists private developers in connecting to SPU’s water service infrastructure while adhering to SPU standards and governing codes.

As the Systems & Performance Intern, you will play a large role in helping the DSO reimagine its workflow monitoring and performance tracking reporting by displaying data in new ways. The intern will assist in the development and visualization of current and new work performance and status reports and play an important role in ensuring accuracy and reliability of reporting in multiple complex systems by evaluating, updating, and managing crucial data. This role offers a unique chance to gain professional experience with data entry, data synthesis, and data visualization; and with creating and/or improving reports that present complex data in a simplified, accurate manner to a variety of audiences, from front-line staff to executives.

Internship learning objectives include but are not limited to

Professional experience with, and practical application of, data analysis and report creation. Practical application of data visualization skills for a variety of internal audiences. Provide support services to systems and project coordination teams. Familiarity with SPU organizational purpose, structure, and mechanisms; familiarity with the DSO’s functions and work teams. Professional experience at one of the nation’s leading public utilities.

There is currently one (1) internship opportunity available, at the graduate level. The internship is for up to two (2) years or graduation, whichever comes first. This internship is expected to start no earlier than June 2024.

We require a minimum 1-year commitment for this internship.

Hourly rates

Graduate - $24.57

About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

For more information about Seattle Public Utilities (SPU), checkout the:

SPU WebsiteSPU Workplace ExpectationsStrategic Business Plan

SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.

Job Responsibilities

The intern will work with professionals in activities such as

Analyze data and use findings to make recommendations that will inform leadership decisions. Generate new ways of displaying DSO data by creating visually appealing reports and/or templates. Perform data cleanup and data entry critical to operational business needs. Identify and implement new ways to create useful performance and work status reports using data from disparate, complex systems. Create and implement a plan for managing shared electronic records. Research and identify publications, reports, and presentations from the development and construction industry appropriate for use in internal forecasting reports. Learn basics of internal systems such as Development Services System (DSS), Accela, and Maximo to gain familiarity with DSO data. Review and make recommendations and edits to existing job aids, data, reporting, and internal processes.

Qualifications

Education: Must be a graduate level student pursuing a degree in in Data Analytics, Public Administration, Computer Science, Data Visualization, Business Administration, or related field.

Graduate students must be enrolled on either a part-time or full-time basis and maintain a 3.0 GPA for the duration of the internship.

Exception: Students are not required to be enrolled during the summer sessions but must provide documentation of continued Fall enrollment at end of Spring quarter.

Additional Information

Hours: During school sessions, work hours will be scheduled to complement class schedules (15-20 hours per week). The internship opportunity may permit up to 40 hours per week during breaks and summer months. Work is normally between the hours of 8:00 AM and 5:00 PM, Monday - Friday.

How to Apply

Upload your college/university's unofficial transcript. Cover letter indicating the following:Your interest in this internship What excites you the most about this opportunity Resume identifying how you meet qualifications of the internship.

You MUST submit a complete application, which includes all the bulleted items above. Incomplete applications WILL NOT be considered.

Salary Information

The full salary range for this position is: $24.57 - $24.57. Recruiters Contact:

For more information regarding this recruitment, please contact: Vanessa Fowler at vanessa.fowler@seattle.gov.

Selected applicants invited to interview will be requested to provide references.

These internships allow for the flexibility of a hybrid work schedule. During breaks, interns may work up to 40 hours per week and will be required to come into the office twice a week. However, while school is in session, individual schedules will be agreed upon by the employee and their supervisor.

Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.