Clerical Assistant 2

THE POSITION

If you are a skilled administrative professional seeking to join the Department of Health's Bureau of Community Health System team, we invite you to be a part of our mission. Our goal is to establish a strong foundation for executing essential public health functions in Pennsylvania, ensuring the well-being of its residents. As a member of our team, you will handle customer inquiries and offer administrative assistance to both the District Office and the State Health Centers. This position is based at the Franklin County State Health Center. Do not miss out on this exciting opportunity, apply today!

DESCRIPTION OF WORK

As part of this role, your main responsibilities will include answering calls using Bureau of Community Health System (BCHS), and Department of Health (DOH) policies and procedures, as well as utilizing your knowledge of agency, local government, community, and commonwealth programs to provide information and referral on DOH programs to the general public. You will also be responsible for logging calls to the health database to track health program activities. Another important aspect of your role will be referring calls to other agencies when necessary and providing appropriate referrals to community resources to address the specific needs of the client. Additionally, you will provide clerical support to professional staff involved in developing, coordinating, and delivering educational programs aimed at increasing community and professional awareness of public health issues. This may include assisting with health fairs, clinics, and disease/animal bite investigations. You will also provide clerical support for clinics and assigned clinical services, ensuring that DOH procedures are followed to maintain a customer-oriented clinic environment. This will involve communicating, running, and documenting the clinic activities as required by program staff. Lastly, you will be responsible for providing clerical coverage to State Health Centers as assigned, ensuring that there is adequate clerical support available.

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information

Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements

Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training.

Other Requirements

You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions.

Legal Requirements

A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. You must pass a background investigation.

How to Apply

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements will eliminate you from consideration for this position.

Veterans

Pennsylvania law (51 Pa. C.S.7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.g o v .

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.