Business Analyst

Requirements

Data analysis – Must have proficiency with SQL, Microsoft Excel and other applicable software Experience in connecting training and enablement activities to business impact. Experience in developing standardized measurement/KPI Experience in merging and analyzing disjointed data sources to formulate actionable insights. Experience working in a data-driven decision-making environment, leveraging industry standard KPIs to measure and improve performance Have a track-record of leading strategic analytics initiatives, ability to navigate strategic and tactical challenges, work in ambiguity, strong sales and general business acumen, and capacity to lead several key initiatives in parallel, working with large, extended and cross functional teams

Preferred Background/qualification

Bachelor’s or Master’s degree in Engineering, Computer Science or Business Administration 2-5 years of experience in large scale data management and in analytics Experience extracting insights from data Communicating and presenting key findings to product teams. Experience in SQL scripting, data manipulation, data analysis, data modeling, generating business insights, defining and measuring performance metrics basis statistical modeling Excellent verbal and written communication skills, including the ability to communicate complex findings in a structured and clear manner to a non-technical audience. Excellent interpersonal and communication skills & analytical skills

Responsibilities

Develop and maintain SOPs for internal and external partners. Ensure strategic and operational alignment between all critical business systems and their user communities Support defining of KPIs and develop reporting to track metrics across activities to measure the health of the business, risk areas and impact of improvement initiatives Act as the primary global POC for data and measurements integrity. The business analyst will be responsible for the creation & roll-out of a globally consistent measurement framework, to measure training activity metrics, business impact metrics, and ROI of partner training / enablement programs. Build the global measurement dashboard, based on above framework, and lead all data collection workflows Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams & future state proposals) Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process Identify improvement opportunities Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts Predict risk basis data analysis and provide observations/next steps to mitigate the risk

Job Description

Drive change management and collaboratively work with multiple stakeholders across departments

Skills & Proficiencies

Data Mining & Visualization Project Management tools

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