PATIENT CARE COORDINATOR (MEDICAL)
📋 Role Overview & Responsibilities
Description
JOB SUMMARY
Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients.
ESSENTIAL DUTIES AND RESPONSIBILITIESMonitor patient/provider schedule, following office policies.Ensure the registration and lobby areas are appropriately maintained.Greet and Sign In patients, providing exceptional patient experience.Check in patients, verify and update necessary information in the medical record through PM systemEnsure all necessary household and income information is current.Collect co-pays, deductibles and payments as required.Obtain and verify patient's current insurance information.Prepare welcome packets for future patients.Register patient data through PM system, including scanning of all documentsAnswer and screen telephone call, takes messages and provides information.Sort and deliver mail to Office Manager.Attend meetings as required.Prepare daily batches for business office.Prepare requested daily statistical information.Notify the Office Manager of possible problems:
- Patient Relations
- Patient Flow
- Other Employees, etc.Know rules and procedures for release of information.Acquire appropriate signatures.Submit appropriate information per procedure.Report equipment or supplies needed to Office Manager.Reports malfunctioning equipment to Office Manager.Obtains charge information, coding and data entry.Completes billing and collection processes and prepares for distribution to appropriate sources.Stays in compliance with all HIPAA regulations.Performs other assigned duties under the direction of the Office Manager or Physician
Requirements
EDUCATION AND EXPERIENCEHigh School Diploma or GEDTwo years experience in a medical office setting preferredMedical Assistant Certification preferredCertification through AAMA preferredExperience in operating a computer and word processing.
Requirements
PATIENT CARE COORDINATOR (MEDICAL) EDUCATION AND EXPERIENCEHigh School Diploma or GEDTwo years experience in a medical office setting preferredMedical Assistant Certification preferredCertification through AAMA preferredExperience in operating a computer and word processing.Bilingual Armenian/ English
PATIENT CARE COORDINATOR (MEDICAL) PAY RATE: $18-$20 hourly
PATIENT CARE COORDINATOR (MEDICAL) BENEFITS:Medical, Dental and Vision – 100% paid by EmployerLife Insurance and Accidental Dismemberment – 100% paid by EmployerPaid HolidaysPaid Time Off401K401K MatchingFlexible Spending AccountFringeSupplemental Insurance
PM23
PI239174112
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This position is located in Glendale, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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