Early Careers Sales Program Education Manager

About the roleThe Sales Education Manager is fully accountable for creating a strategy for educating our sales and service people across our portfolio of customer solutions as well as assisting to cascade any company changes that will impact their customer facing roles. This role feeds into a larger Sales Enablement model and so you should have competency working within a diverse and geographically spread team, with the ability to drive change and promote collaboration across multiple regions. Reporting to the Director of Sales Enablement, they will be managing department budgets, facilitation and planning of sales education program planning (weekly interface) and evolutionary success of Sales Education program. The position includes maintaining strong stakeholder relationships within Computacenter, with selected training providers and with third party advisors (such as Gartner) to drive the strategic sales plan as set by the Senior Vice President of Sales. Individual will need to be collaborative and creative with a passion for Sales and the ability to deliver under pressure. Due to the complexity of our business, they will need to be inquisitive and must be able to demonstrate capacity to start and finish programs that drive business value to the broader organization. Some travel will be required.

What you'll doFull budgetary management of the Sales Education function for North AmericaOwnership, strategic direction, delivery and reporting with recommendations for:Interface (Microsoft Teams) – A US wide broadcast, reaching over 150 people on a weekly basis providing awareness of our latest offerings and updatesKnowledge Courses (Classroom based learning) – In depth courses which you will support the creation of material and drive successful deliveryE-Learning (Kahoot!) – Complete a trial period of E-learning, a tool we are testing as we look to create a feedback loop around what people are learning successfullyClose liaison with marketing to design and ensure timely delivery of sales content to support field sellers.Responsibility for definition and achievement of timed program milestones and targetsIdentify & partner with internal and external stakeholders and vendors to create and manage a first-class experience for field sellersContinuous measurement of program success, leveraging seller and stakeholder feedback and reporting to the Director of Sales EnablementCollaborating with teams across the Computacenter group to adopt ideas and share best practiceIdentifying and communicating goals and objectivesUpdating Learning Management System (LMS) with program accreditationsKSS, Sales University and US KO content – Large offsite events which take place twice a year where we focus on our most strategic imperatives to drive growthWorking collaboratively with the majority of our Solutions and Sector Sales leaders to deliver relevant and engaging messaging to our salesforce throughout the year. Key responsibilities include creative direction for content, support with slideware and helping to organize the wider team to deliver on time.Ownership & continuous improvement of New Joiner onboarding process, Movers Success programOrganization of a comprehensive 2–4-week induction plan for all Sales people within Computacenter NA. This includes an overview of our country unit structure, a demonstration of Sale Zone – our core repository for sales resources and a tailored action plan for them to complete within their onboarding period to set them up for success. Supporting in 30/60/90-day reviews with hiring managers and Sector Directors to continuously evolve the program to suit the needs of each person.

What you have3 years Senior Administration, Business Management or Education experience in tech industryLegally eligible to work in the United StatesExperience working in education or with Future TalentExcellent organizational and multitasking abilityGood working Knowledge of Microsoft ApplicationsManagement of programs, including continuous improvementStrong knowledge of sales environment & what it takes to be a successful sellerExperience of providing management / stakeholders with business informationExcellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levelsKeen interest in development of talent & sales as a career

What you can expectThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About usComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us