Deal Desk Analyst

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.

Reports to: Director, Sales Operations

A quick snapshot…

The Deal Desk Analyst has a very important role within our Revenue Operations group. As the Deal Desk Analyst, you’ll be the liaison between sales and decision-making business units. You’ll support building, modeling, and reviewing proposals prepared by sales, using the CPQ module of Salesforce, while enforcing all written bookings policies and revenue guidelines. You’ll assist sales with navigating complex internal approval requirements to structure mutually beneficial agreements, protecting revenue and meeting customer’s needs.

Why this role is a big deal…

This role is the gateway between sales and revenue. You’ll work closely with cross-functional partners (including the global sales team) to gather deal information, assess deal requirements, and provide support quoting complex, non-standard deals. You’ll be an advisor for sales on deal structures, deal pricing strategies, commercial teams, and approvals. This role is foundational to our strategy as a company, enabling sales to have confidence with each and every proposal they send to their customers.

Are you the person we’re looking for?

Related experience. You have at least two years of experience working with Salesforce and CPQ (preferably in a Deal Desk role). Maybe you’ve even done some Salesforce reporting. You’re well versed in Microsoft Excel, working with Vlookups, Sumifs, and Pivot Tables.

Experience supporting sales.  You’ve previously worked supporting sales teams in the deal negotiation process by providing pricing and contract support, ensuring accuracy and consistency in deal data, and helping to streamline and automate workflows.

Resourceful & Collaborative. At Conga, we achieve together-- when you have questions, you find answers; when you’re faced with challenges, you find solutions. You turn to a variety of resources, including your colleagues, professional network, Internet, articles, books -- whatever helps you get the job done. Then you apply that knowledge across the business where it makes sense. You will work closely with sales reps, sales operations, legal and finance teams to ensure timely and accurate deal execution.

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connection with our clients and allows you to accurately collect the right information so you can resolve issues in the most expedient way.

Here’s What Will Give You An Edge…

Time management. You’ve found ways that work for you to manage your time and help you thrive in a fast-paced and changing environment. You’re able to stay organized and ensure all tasks are complete when working on multiple projects and priorities.

Quality oriented. You rarely make mistakes because you have good processes in place to ensure that every detail is correct. But in those rare occasions when errors are realized (let’s face it, it happens to the best of us from time to time), you own them, correct them, learn from them, and then quickly adjust and communicate processes to ensure the same mistake doesn’t happen twice. It’s your transparency, authenticity and humility is what sets you apart from the rest.

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Industry expertise. Let’s face it, understanding of SaaS or Salesforce ecosystem operating in high growth environments within the technology industry would allow you to hit the ground running.

#BI-Remote

In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.

Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.

The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.

U.S Base Salary Range

$69,785—$111,655 USD

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Don’t meet every requirement for the role?  

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. 

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

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The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.