SOC Analyst

Job Summary

We are seeking a highly motivated and skilled Security Operations Center Analyst to join our dynamic cybersecurity team. The SOC Analyst will play a key role in monitoring, detecting, and responding to security incidents to ensure the protection of our organization's critical assets. This role offers an opportunity to work in a collaborative environment, utilizing cutting-edge technologies to safeguard our digital infrastructure. In this role, you will be responsible for proactive and reactive security and network monitoring of all Consumer Cellular internal and external network, application, and hardware environments. You will utilize analytical and problem-solving skills to identify, triage, and escalate issues to security engineers, network specialists, system engineers, and local helpdesk technicians. You will be working within a group of highly motivated Information Technology and Cybersecurity professionals committed to keeping Consumer Cellular safe and secure.

Duties And Responsibilities

Monitor security alerts and incidents using advanced security information and event management (SIEM) tools.Investigate and respond to security incidents in a timely and effective manner, following established procedures and protocols.Perform threat hunting and investigations into potential threats based on log data and provide the results of the analysis to management.Provide recommendations to improve security postures across multiple environments and platforms including recommendations for design improvements and product offerings.Conduct in-depth analysis of security events to identify potential threats and vulnerabilities.Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient mannerPerform regular vulnerability assessments and contribute to the development of mitigation strategies.Coordinate communications status updates to all stakeholdersMaintain detailed logs and updated operational procedure documentsOpen and track support tickets with external vendors including telco and network carriersMonitor network security and report and document any potential breachesContribute to the continuous improvement of SOC processes and procedures.Assist in the development and maintenance of security policies, procedures, and guidelines.Stay informed about industry best practices and emerging technologies to enhance the effectiveness of the SOC.

The above statements are intended to describe the general nature and level of work performed and not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Education Requirements

Bachelors Degree preferred.

Experience Requirements

1-2 years in a previous IT/Cyber role.

Knowledge, Skills And Abilities

Ability to investigate and evaluate network traffic, read and interpret logs and packet capturesGeneral experience with threat huntingKnowledge of current threats, vulnerabilities, and recent cyber attacksHands-on experience with TCP/IP Protocols and network/security applications1+ years of hands-on technical security experienceBroad problem-solving skillsPrevious experience in Security Operations or related roleAn understanding of SIEM & EDR toolsBachelor’s Degree in Computer Science/Information Technology/Cyber Security or related experienceCertifications (Security+, Network+, GSEC, GCED, GCIA, OSCP) a plusAbility to communicate clearly verbally and in writingAttention to detailAdvanced understanding of networks and computer hardwarePrevious help desk or IT ticketing experience a plusPrevious network operations center or network administration experience a plusThe Security Operations Center is staffed 24x7x365We will train the right individuals who demonstrate a strong aptitude for learning and a desire to gain new skills.

Physical Demands & Work Environment

Work Environment: Office

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment Background Check And Drug Screen Is Required.

Primary Location

United States-Arizona-Phoenix

Job

Information Technology

Schedule

Full-time

Travel

Yes, 5 % of the Time

Job Posting

Apr 19, 2024

Unposting Date

Apr 25, 2024